QuickStart, set up and connections
Installing and configuring your kit
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Self Build Site Cabling Install

I'm currently in the process of a Self Build project and we are nearing installation of ducting to the house for water and electrical services to our property.I would like to duct in a cable for Virgin Media at the same time as other services to prev...

Resolved! Wall Junction box removal

Hi,I have receievd letter from council due to cabling from virgin outbox of building going onto pavement - see attached photo. This box and cabling needs removing as no one in the building uses virgin and the box and cabling is redundant and has beco...

Virigin outbox.jpg council letter.jpg
mjcork by Joining in
  • 2 replies
  • 0 kudos

Installation date delays

I am (allegedly) moving to Virgin Broadband from Sky. I initially had a date of 22nd September for the installation, time booked off work etc. The pre-install team (or pre-pull or whatever) came a week before to get the cable to the house. I have a r...

Resolved! Need to change equipment delivery date

I am about to move into a new house and ordered a Volt package. I received my pre-contract documents but no Virgin account number yet, so I can't set up a user profile to access any order details.There's been a change to my move-in date so I need to ...

th002200 by Joining in
  • 1 replies
  • 0 kudos