Forum Discussion
3 Replies
- newapolloVery Insightful Person
There would be a £25 non fault call out charge (it used to be £99) to do the work you require.
You should call 150 from a Virgin landline, or 0345 454 1111 from any other phone, option 2 (Faults)
Or wait a day or two and a member of the Forum Team should pick this up for you and arrange a tech visit.
- Veedub_buzzJoining in
Thanks for the reply, think I’ll hang on and see if Forum Team responds 👍
- Robert_P
Forum Team
Hello Veedub_buzz
Thanks for reaching out in regard to the changes being made to your lounge and the moving of the internal box, we're happy to help via the forums and welcome to the community.
As advised, this is classed as a non-fault call out and will be charged at £25, I will send you a Private Message, please keep an eye out in the top right when signed into the forums for the envelope. This is where you will be able to find my Private Message and be able to respond.
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