POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
Hi, I just installed my new Hub 3 today, this is a replacement to my old Virgin router. I followed all instructions and kept waiting for light to go white, but it has been red since I plugged it in and hasn't changed. My WIFI is working, but I'm ju...
We have been with VM for broadband for about 3 months after having terrible problems with drop outs with our previous provider. For about 2 months, everything was brilliant. However, with no changes to our set up, our main sky q box would not stay co...
I have a Superhub 4 which was working reasonably well until this last week, in which the router now displays 3 SSIDs. The first being for the 2.4G as I have set it up and the second being for the 5G as I have set up. However the third SSID is the ori...
Hi I recently upgraded my Internet package, but since I've been having trouble with the speed dropping, and the Internet cutting out numerous times throughout the day.
To gig1 broadband, i have not been sent a hub5 and wifi podshow do i get them, can it get sorted on herecheers
Ive just read an article about virgin promising 30mpbs in every room, if you dont get this you can get 3 wi fi pods free , and £100 credit on your bill ?????? No way am i ever going to get 30 mpbs, can you send me 3 pods , and £100 credit on bill ??...
Hello,For at least the last couple of months my Superhub 4 keeps rebooting itself. It used to be late evening or early morning, now it seems to happen at any time. it’s most days and getting really annoying now, any ideas what might be going on?Thank...
Recently upgraded from 360 to 1gb and we are having issues, gaming dropping out, 1 adult in-house plays and teaches on a certain game and is struggling. He's even connected with ethernet and still drops out. No issues when on 360 and different hub T...
Hello, I have been a customer of Virgin Media only two days and its driving me up the wall.The hub 3 is connected fine on my iPhone, tv and playstation 5, On my partners iPhone and my gaming laptop it states the Hub wifi is connected but theres no in...
Hi all , I am trying to look at my connected devices in the VM Connect app but I am getting exclamation marks against each device
