Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi

UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
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Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Resolved! CATV cover needs adjusting

I have a CATV box outside my house, I applied for dropped kerb, and Dacorum borough have told me that I need to contact virgin for the CATV adjustment. The CATV cover and frame is set on a solid frame and I would need to arrange with virgin to adjust...

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Delay after delay to installation and no real response

Virgin have delayed our installation again and again. We had an initial date booked in on 1st of April which was pushed back almost a month to 20th. After waiting in all day on 20th April they told me it was rescheduled to 2nd June (despite me callin...

AspiLiz by Tuning in
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Received email from Virgin media

Changing your Hub settings is nice and simple – we’ll do it for you remotely, so there’s nothing you need to do.And if your WiFi’s ever running slowly or you’re experiencing a problem, take a look at our step-by-step guide to get back up to speed.Tha...

Inconsistency

Why is there such inconsistencies with the so called best product the volt package, thinking it’s a waste of money now!!checked website and it said all is fine in the Glasgow area, it’s been off and on about a dozen times today!

Red light on Hub 3

I posted about a week ago my hub 3 light was red and sure enough an engineers appointment was made for last Saturday, so far so good.........So an update on my router problemI was busy on Saturday so my son cancelled his plans to wait for the vm engi...

bigjazza by Joining in
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WiFi causing problems with downloads!

Hi My WiFi has stopped downloading all my email  content, it won’t allow me to use certain websites and now won’t log me into my banking apps!!! If I use 4G or 5G it’s fine. Can anyone help me ? This has been going on for 2 weeks now. Everything was ...

Sadie146 by Joining in
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Resolved! WiFi Pods - ordering

I have run the virgin connect app and it shows a couple of poor wifi spots in my house but never took to me to the page to order PODS? I am a volt ultimate customer and cant find anyway of getting to talk to a human. used the chat bot which said it w...

coolmd by On our wavelength
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Help ordering WiFi max

I have tried for about a week now to get sense out of virgin via web chat and telephone support. All I need is. a Wi-Fi Max pod for my home office as the signal is weak in that room, yet no-one seems able to help and the virgin connect app link to or...