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Sundialz · ‎13-04-2023

Hi,

Our router is currently in a child’s room and, whilst it’s in a box, we want to get it moved. Please could someone advise how to arrange this? Thanks!

Adduxi · ‎13-04-2023

Standard £25 fee for a non fault call out.

If you wait here a day or two a VM Mod will pick this up and arrange.

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Adduxi · ‎13-04-2023

Standard £25 fee for a non fault call out.

If you wait here a day or two a VM Mod will pick this up and arrange.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

John_GS · ‎15-04-2023

Hi @Sundialz

Thanks for posting and welcome to the community.

I can see that since posting, you have indeed called/chatted with the team and got this visit booked in. Let us know how it goes.

Best wishes.

John_GS
Forum Team

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Moving router