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John_GS

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Joined 8 years ago

19980 Posts269 Likes998 Solutions

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Re: Cabinet amp fault, can't get through to a human
Hi mattj_uk Thanks for posting and welcome back to the community. Apologies for any service issues. We've checked this here and no area issues are showing so we do hope everything is now resolved for you. Please do let us know if you need further help.
58 minutes ago Place Networking and WiFi
5Views
0likes
0Comments
Re: SH3 ?
Hi omega63 Can you advise what issues you're having with the PM? I have asked the Mods to check and everything should be fine.
5 hours ago Place Networking and WiFi
5Views
0likes
0Comments
Re: Overcharged on new contract, impossible to contact customer service
Hi 7dials Thanks for posting and welcome to the community. Sorry to hear of the billing dispute and I can help investigate this via PM. Best,
7 hours ago Place Managing Your Account - Cable
21Views
0likes
0Comments
Re: Early contract end due to Dementia
Hi forestfan2024 Thanks for posting and welcome to the community. Sorry to hear of your Mum's personal issue. I'll send you a PM now to assist further.
7 hours ago Place Managing Your Account - Cable
17Views
0likes
0Comments
Re: Disney+ privacy policy
Hi Gavlar6 Thanks for posting and welcome back to the community, Is this error code only on your TV and is it through the TV box itself? Best,
8 hours ago Place Virgin TV 360
11Views
0likes
1Comment
Re: Worthwhile to Pursue An Engineer/Technician Visit?
Good morning spirit2674 Sorry you're thinking of leaving us. There is an ongoing intermittent issue in your area. F011854639 - fault number. The estimated fix date is tomorrow, 9am
8 hours ago Place Speed
5Views
0likes
0Comments
Re: NE34 Intermittent Loss For 3 Days
Hi rightclickfix Thanks for posting and welcome to the community. Sorry to hear of any service issues. No area issues/outages when we've checked today so I do hope all is resolved. Please let us know if not and we'll help :)
2 days ago Place Networking and WiFi
16Views
0likes
0Comments
Re: Email still attached to old account number
Hi Lakeslady Thanks for posting and welcome to the community. I'll send you a PM now to assist further.
2 days ago Place Managing Your Account - Cable
19Views
0likes
0Comments
Re: How do you cancel TNT & SKY Sports
Hi Mo2lad Thanks for posting and welcome to the community. Sorry to hear of the issue being able to remove Flex subs. I'll send you a PM now to assist further.
2 days ago Place Stream
17Views
0likes
0Comments
Re: need to move the cable entry point
Good morning misskaybarnes Thanks for posting and welcome to the community. We can assist with this via PM. There is a call out fee of £25. Will send you a PM now to discuss further.
2 days ago Place QuickStart, set up and connections
20Views
0likes
0Comments