John_GS
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Re: Out of contract- move to broadband only?
Hi maccyd101 / Linda. Great username, now I want a McDonalds haha. Thanks for posting and welcome to the community :) Please either call the team, 150 / 0345 454 1111 option 4 and 4, or message via Whatsapp on +44780 308 9684 (automated at the start). Advise the agent you speak too, you're looking for Broadband only, they'll check prices and also for the current services, as it maybe cheaper with discounts to keep them :)38Views0likes0CommentsRe: NE34 outage - now over 3 weeks
Hello MGD3 Thanks for posting and welcome to the community. We do apologise that you're currently impacted by an area issue and the fix time has been changed. We can assure you it's not the level of service we aim to provide. Whilst we do our best to run a fault free service sometimes these things do happen. We'll always aim to have you back up and running ASAP but, in some instances, this can take longer than we'd like.26Views0likes0Comments