ContributionsMost RecentMost LikesSolutionsRe: Regular Speed drops Hi grazazel Thanks for joining me in PM and allowing me to help with this issue. Please let us know how the engineer visit goes or if you ever need further assistance. Best wishes. Re: Regular Speed drops Hi grazazel Thanks for coming back to us. I'll send you a PM now to assist further. Best wishes. Re: Online account issue Hello MrsOD Thanks for coming back to us. I'll send you a PM now to help. Re: Broadband speed very slow Hi RBZ24 Thanks for coming back to the thread. Apologies the issue isn't resolved for you. I've checked and can see you've got an upcoming engineer visit. Please let us know if this resolves everything or you need further assistance. Best wishes. Re: Landline - not ringing Hello Graemek73 Thanks for posting and welcome to the community. Sorry to hear of the phone line issue. I'll send you a PM now to assist further. Re: Water meter damaged by virgin media Hello mbrealey1 Thanks for posting and welcome to the community. Very sorry to hear of this. I'll send you a Private Message now to discuss further. Best wishes. Re: Gig 1 Fibre - Upload Speed What Should I Be Getting?? Hi TimbreWolf Thanks for posting and welcome to the community. Apologies for any upload speed issue. We can see from running a system check, that since your post you've had an engineer visit who swapped the Hub. Hopefully everything is now sorted for you but please let us know if you need further assistance. Best wishes. Re: Linking Virginmedia.com email address Hi Lisaliselisa Thanks for posting and welcome to the community. Sorry to hear of the email issues. I'll send you a PM now to assist further. Re: Internet dropping and pods disconnecting Hello, Dinger Thanks for posting and welcome back to the community. Apologies for any issues with the internet at home. We've done a diagnostic on the service and there was an issue in the area that was resolved in the last 48 hours, so hopefully everything has been resolved for you. If not, can you confirm, are these drops happening only on WiFi devices or are devices connected via Ethernet affected as well? Best wishes. Re: V360 - Watchlist no longer shown Hi SCJC57 Thanks for posting and welcome back to the community. Sorry to hear your Watchlist has disappeared. Software or firmware upgrades should not be causing this though. Have you noticed that the box has had either a software/firmware upgrade when the Watchlist is gone? Best wishes.