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Downloading the My Virgin Media app We think you'll love the new My Virgin Media App - a handy sidekick to your service which offers the support you need at your fingertips. All you need to do is to download and install the app, and then sign-in usin...
Getting Started: Signing-in We think you'll love the new My Virgin Media App - a handy sidekick to your service which offers the support you need at your fingertips. All you need to do is to download and install the app, and then sign-in using your V...
Bills & Payment with the My Virgin Media App We think you'll love the new My Virgin Media App - a handy sidekick to your service which offers the support you need at your fingertips. All you need to do is to download and install the app, and then...
Service Status on the My Virgin Media App We think you'll love the new My Virgin Media App - a handy sidekick to your service which offers the support you need at your fingertips. You can even check the network's service status if the internet goes d...
I just be the 10000000 person with this issue but yet still not been sorted. Everytime I try and create my account for my broadband the password is not accepted. I’ve met the criteria and tried different combinations on different browsers/devices/pla...
Hi connected to virgin on Saturday 1april however when I log onto the virgin media app or the virgin connect app an old account number is being connected. How do I change it too my new account number
My postcode is E9 6AP and I cannot find the area reference code, can someone help me with this please? I would appreciate it.thank you so much!
Hi,I've had virgin media since November 2022 and I've not been able to setup an online account. Two tickets have been raised to solve this (P011684634 & P011669532) and it has yet to be fixed, I am unable to do anything, view my bills, change parenta...
Hi, wondering if anyone could help me find my area reference for TW20 8JW? I'm assuming its to do with postcodes. Appreciate any advice.Thanks
Hiya allI've recently moved my broadband to Virgin. I've installed the Virgin Media app but when I try to register it asks me for the area code. I have no idea where to find it, I live in Aylesbury, post code HP19 7SJ. Any help would be appreciated ....
Hello,My virgin media app is showing account details for an old cancelled account. I have had my new services installed this morning and would like my new account details on the app.Looking at other posts I need something called a move and tranfer do...
Hi, I have placed a new order for a broadband connection on 28.03.2023.But still, no welcome mail & not received the package yet.Could anyone please help?ThanksArun
How do we cancel an engineer appointment? It says there will be this option on the app next to my appointment but it isn't. I no longer need the visit.Thanks
When I try and sign in on the VM connect or MVM app it doesn't recognize my e mail address, however, the account is logged in on my laptop and when I check the account details the email is correct!
