Prior to my landline being switched to digital and engineer updated my hub no problem there. Switchover occurred on the 3rd April I believe, however checked my phone today and nothing cant receive/make calls. I am not sure if ever worked as I use m...
I have two phone landlines, one belonging to BT and the other belonging to Virgin Media (ex-NTL). The BT number is the one I gave out for people to call me on so I needed to keep it, but I didn't want to keep paying two line rentals so I tried to get...
I do not have a telephone handset. I pay for the phoneline for the broadband. Have been a customer since NTL. I have not had a phone connected for over 10 years. The phone charges total £300 and were made 5am, 7pm and 11pm to the landlines itself - e...
My landline is not working properly, cannot ring out or receive calls. When I check service status, it says everything is ok, but it clearly is not.
Hi,We have just gone over to the new digital service,I tried to divert my home phone to my mobile number using ×70 my number then # but this did not work , is there a new way to do this ?
I have called virgin media today to cancel back up line I was asked for my bank account and sort code details which I refused my call was cancelled as didn’t pass this question help
Hi guys. My elderly parents have no broadband. I’m having a nightmare trying to get an engineer to install a hub in there house ready for the landline switchover in 2 days time. Been trying to organise this for about 6 weeks but when I call Virgin I’...
My Dad's landline has been out of action since Saturday. I have been trying to get it fixed for him but keep getting sent round the same loop (at least 3 times now):1. We report the problem and ask for an engineer 2. Engineer booked (took me an hour ...
Is it an rj11 phone line extension I need to connect my phone to the connector that goes in the hub as i do not want to move my hub and the phone is in the sitting room . Thanks
Promised a solution for no number. They have changed me to a Hub4??????After complaint several times and saying that I had convinced several to stay away from VM. They are trying something new, a downgrade.Anyone out there had no number with Hub4?
