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Hub change

Woodbutcher1234
On our wavelength

Promised a solution for no number. They have changed me to a Hub4??????

After complaint several times and saying that I had convinced several to stay away from VM. They are trying something new, a downgrade.

Anyone out there had no number with Hub4?

3 REPLIES 3

Joseph_B
Forum Team
Forum Team

Hey @Woodbutcher1234,

Welcome back to the Community Forums and thanks for the post.

Sorry to hear that this is still ongoing for you, what I would like to do to investigate this further is invite you in for a quick private message, if you have not used our private message function before you can access it via the envelope at the top of the screen.

Speak to you soon. Joe

Hi Joe , happy to talk to you, can't see the envelope

Graham_A
Very Insightful Person
Very Insightful Person

@Woodbutcher1234 if you are using a mobile device to view the forum you won't see the envelope. Instead click on your profile circle at the top right of the screen and click on messages in the drop-down menu.

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
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