on 08-05-2023 17:04
Promised a solution for no number. They have changed me to a Hub4??????
After complaint several times and saying that I had convinced several to stay away from VM. They are trying something new, a downgrade.
Anyone out there had no number with Hub4?
on 09-05-2023 08:40
Hey @Woodbutcher1234,
Welcome back to the Community Forums and thanks for the post.
Sorry to hear that this is still ongoing for you, what I would like to do to investigate this further is invite you in for a quick private message, if you have not used our private message function before you can access it via the envelope at the top of the screen.
Speak to you soon. Joe
on 09-05-2023 18:56
Hi Joe , happy to talk to you, can't see the envelope
on 09-05-2023 19:00
@Woodbutcher1234 if you are using a mobile device to view the forum you won't see the envelope. Instead click on your profile circle at the top right of the screen and click on messages in the drop-down menu.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
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