Home Phone
Help with your Virgin Phone line
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home phone switchover

ive had my adaptor delivered to put into my hub but the hub and the telephone are in different rooms how can i solve this problem

choccy by Joining in
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Landline switch from Sky

Hi. I've recently switched from Sky and asked to keep same number. Can you tell me when this will be done please. All other services ok, just need landline working.Thanks

Colin555 by Joining in
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Virgin landline

I wish to start using my virgin landline. I do not know the number and also do I need any adapters? And how do I activate it ? Regards,Danny 

Big_D by Joining in
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Virgin media causing elderly couple huge stress

My grandparents have been with virgin for many many years, with the contract originally due up in August, this is the first bit of context to this rant. 130mb Broadband +home phone with anytime for a whopping £61 a month  This is going to be the full...

Where is my phone equipment?

I signed up for broadband, a home phone and a mobile phone this month. But the technician did not bring phone qui-meant - presumably just the connection to the hub - and I can’t find a way to ask Virgin how to get what I’ve paid for other than hangin...

Cancellation

I used Easy Letters online form to cancel my account VM have said they didn't receive it  and that my 30 days notice won't start until Wednesday of last week.I am paid up to 5th June and have cancelled my Direct Debit.

Resolved! Parents in 90’s - phone switch over?

Please can you give me some advice. My parents are in their 90’s and have been told their phone will be switched over to fibre soon. They are really worried as are other people in their retirement flats. They haven’t received their adapter yet. 1. Th...

lottie46 by On our wavelength
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  • 2 replies
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"Oops, you may like to check that number and try again"

We migrated the landline to digital a month ago. It worked well for a while, but now it does not recognize a saved number abroad anymore and tells me repeatedly ""Oops, you may like to check that number and try again". What can I do?

Landline cutting out

Our land line in BD2 1LJ area 14 has cut out twice today during calls. Service Status says no faults. After a few minutes dial tone resumes and calls can be resumed. I haven’t called 150 yet but are there intermittent faults like email and BB? (And T...

ianjayne by Rising star
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