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Virgin landline

Big_D
Joining in

I wish to start using my virgin landline. I do not know the number and also do I need any adapters? And how do I activate it ? 
Regards,

Danny 

2 REPLIES 2

Paulina_Z
Forum Team (Retired)
Forum Team (Retired)

Hi @Big_D,

Welcome to our Community Forums! Thank you for your first post and thank you for your query! 

Your can Find Your Landline Number on all of your monthly bills, or by calling your mobile number from your landline if there's a phone already plugged in. 

In regards to the Fibre Landline Switchover, I'll be more than happy to assist over Private Message to ensure that you have an adaptor sent out to you.

I'll send you a Private Message to confirm a few details, so please keep an eye out for an envelope at the top right corner of your Forum page. I'll be in touch soon.

Thank you! 😊 

Paulina_Z
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


Paulina_Z
Forum Team (Retired)
Forum Team (Retired)

Hi @Big_D ,

Thanks for confirming your details and coming back to me via Private Messages! 

I have arranged for a landline adaptor to be sent out for you. It should be with you within the next 3-5 working days.

You can read more about how to install the new fibre landline through our website.

Please tell us if you need any further help or assistance. We're here to help.

Thank you! 😊 

Paulina_Z
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs