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"Oops, you may like to check that number and try again"

Elisabeth1
Joining in

We migrated the landline to digital a month ago. It worked well for a while, but now it does not recognize a saved number abroad anymore and tells me repeatedly ""Oops, you may like to check that number and try again". What can I do?

6 REPLIES 6

Lee_R
Forum Team
Forum Team

Hi @Elisabeth1 thanks for posting and welcome back to our community.

Sorry to hear that you're unable to call a number that you've called in the past.  Have you attempted to manually dial the number in question?  If so, do you receive the same message?

Regards

Lee_R

Elisabeth1
Joining in

Yes, Lee, I tried manually too.

Elisabeth1
Joining in

It is very irritating. I just recently had to migrate the landline to digital due to unbearable crackling noises. Now, suddenly, I cannot even establish a connection anymore. What is the matter?

Thanks for getting back to us @Elisabeth1.  I am unable to speculate, sorry.  I am going to send you a private message so I can take a closer look on your behalf. Please keep an eye on your inbox in the top right of your screen.

Regards

Lee

Elisabeth1
Joining in

My private communication with the Forum Team suddenly stopped. Any other help available?

Elisabeth1
Joining in

Seems to be sorted. Thank you.