ContributionsMost RecentMost LikesSolutionsRe: Blueyonder emails Yes I did (the second one since you changed log in a/c verification matters by the way) and well before we came sway last Dec, whilst it worked up to and including 6 Jan 2026 it no longer does. Why is this please ? Surely I don’t have to keep generating this 5 word password separated by hyphens every so often ! I can access webmail with no issues - yet - but I’m not holding my breath. Re: Blueyonder emails no longer working I’ve lost count over the years how many times VM have locked my account using the excuse of a security risk. Complete hogwash. This causes unnecessary work. Re: Blueyonder emails It’s a five word one separated by hyphens which I have, never had a four word one. It’s been accepted previously. Blueyonder emails We are in Australia. Been here since last year. For some reason my blueyonder emails stopped coming in to my mail app from web mail yesterday, that’s Sunday last. Emails are all coming in ok on webmail so not missing out. When I try to download to the mail app I get a message saying my IMAP password and or blueyonder account settings is or are wrong. I have reset those several times to no avail.Any ideas or solutions please. The other phone, my wifes is using Virgin web mail to her mail app and is functioning as normal. Has there been or are there still any issues with blueyonder web mails to mail app. I can send from the mail app eg to myself on blueyonder web mail but not back to the mail app. Ideas anyone? Re: Letter from VM Re: Letter from VM Yes that works but there is no complaint to see there. Suppose that’s the answer VM sent me on a wild goose chase. Re: Letter from VM PM sent and replied to. Re: Letter from VM Carley No it does not work so I've submitted a complaint about C-161125873 ref C-071225320 Re: Letter from VM Used that option this is the response. So I still do not know what this is in regard to. Other than all the other issues experienced in recent, weeks, months and years. The ref is -161125873. I have submitted a complaint - about a complaint using the above link. (Raise an issue) Letter from VM myvirginmedia./com/my-cases/view Just had a letter with this link and a case ref but it does not work