ianjayne
Rising star
Joined 16 years ago
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Re: Blueyonder emails
Hi, yes. I keep resetting the 4 word password for the IOS mail app, the outgoing emails work for a while (incoming are ok and always have been) then it once again tells me to enter those words saying the password is required. I do that and it works for a while then reverts to the notification to enter the words again. Eventually it fails and I have to re-generate a new phrase. I’ve done this three times of late and it’s back to working until it fails yet again a while later and has this morning. I’ve just come to accept there’s an issue with something not recognising VM servers out here in Australia and once home it’ll be ok. In the meantime I’m using gmail for sending and that’s ok. NB this is the same behaviour even if I use web mail so it’s not common just to the Mail App.8Views0likes0CommentsExposed cables
Hi any MODMIN Sorry I’ve left this so long to report. Around last Sept can’t be sure of the exact date, engineers attended and replaced the cabling to our property under the lawn and paved house border. After they had gone whilst this cured the issue of an intermittent signal and an engineer also attended and replaced the box on the wall too as the connections were corroded inside. After he had gone I eventually noticed the cables running down the wall were exposed both leading to and from the box which in my view exposes them to being interfered with and because we rely on NEST CCTV / remote heating and Ring Doorbell with a risk of property security. To be fair they’ve always been partly exposed but moreso since this work. Can I do this myself or will an engineer need to attend to rectify this please? Whilst the cables are on our property well away from the public footway and road there is no barrier to access and no one needs to be in to enable this or is this necessary? if any MODMIN can advise please ? We are away until Feb 2 2026. So just exploring this issue at this time.Solved114Views0likes6CommentsRe: Blueyonder emails
BINGO! I had to give it a go. Chenged my email app accounts pw For the first time a FOUR word one. Everything works except outgoing emails in the MAIL APP send function asking for a password but only with regard to Blueyonder smpt function. Other platforms including web mail eg gmail work fine. Thanks all. IJ66Views0likes0CommentsRe: Blueyonder emails
Yes I’m a VM paying customer did my sins! I pay them an I have to do all the maintenance work. Very strange about the password it was sent by VM a while ago, the second in fact when the first 5 word one issued about a year ago failed similarly. I’m not going to reset it until back home as I’ll use web mail - unless that fails too. The inconvenience of have to use third party platforms to manage this fiasco is a poor way of engineering this. I rather get the idea VM don’t want to accommodate old email accounts left over from the acquired ones eg NTL BLUEYONDER etc. That’s my feelings anyway and perhaps someone in the forum teams might wish to comment? @Steven_L ?73Views0likes0CommentsRe: Blueyonder emails
Yes I did (the second one since you changed log in a/c verification matters by the way) and well before we came sway last Dec, whilst it worked up to and including 6 Jan 2026 it no longer does. Why is this please ? Surely I don’t have to keep generating this 5 word password separated by hyphens every so often ! I can access webmail with no issues - yet - but I’m not holding my breath.93Views0likes0Comments