ContributionsMost RecentMost LikesSolutionsRe: Letter from VM Re: Letter from VM Yes that works but there is no complaint to see there. Suppose that’s the answer VM sent me on a wild goose chase. Re: Letter from VM PM sent and replied to. Re: Letter from VM Carley No it does not work so I've submitted a complaint about C-161125873 ref C-071225320 Re: Letter from VM Used that option this is the response. So I still do not know what this is in regard to. Other than all the other issues experienced in recent, weeks, months and years. The ref is -161125873. I have submitted a complaint - about a complaint using the above link. (Raise an issue) Letter from VM myvirginmedia./com/my-cases/view Just had a letter with this link and a case ref but it does not work Re: 16 consecutive T3 timeouts issue for over a year It’s noticeable if you post on here rarely does anyone from the forum team respond in a timely manner, if at all. I also notice there’s very little service interruption on a Sunday. It may be a coincidence few engineers routinely work this day. Re: 16 consecutive T3 timeouts issue for over a year My understanding is it is network degradation. EG Our services were installed in 1993. Only our street to property cables have been changed to fibre. (Maybe 'some' local street to cabinets too) The rest is copper. It will take until 2027 to upgrade the whole network I am also told. It's a lack of proper investment. The short outages you experience could be engineering works. Re: Broadband outage going on for days Seems better today. Re: Broadband outage going on for days VM, you may not be able to connect but I can!