Community FAQ
ianjayne
Rising star
since ‎03-09-2009
a week ago

User Statistics

  • 1,226 Posts
  • 14 Answers
  • 103 Kudos Given
  • 86 Kudos Received

User Activity

Email failures

04-04-2023
Only this morning was there issues with internet and emails also web site supposedly then resolved. I did say ‘for now’. Down again for me in area 14 postcode BD2 so using phone data. VM get your act together ! 

No Virgin emails

04-04-2023
I have no emails this morning since around 0400 hours and cannot connect to service status - help please admins. Area 14 postcode BD2. Tried to call 150 - line constant engaged tone.

Merge two accounts

15-02-2023
Due to an error (password) I had to create another account on here. Can I / how do I merge those two accounts please?

No land line

19-04-2022
We have no land lines in area 14 (BD2) service status say no faults.I have tried to tell ‘customer (none) service’ in some offshore call centre. I was kept on hold for 27 minutes only to be told there was no issue recorded but would put me through to...

Data sim

04-03-2022
Anyone know if VM do a data only sim? I have a tracker device on my golf buggie so only need that.  No calls etc
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