Constant "no number calls" since moving to IP Telephone from landline (Home) (Resolved)

[Chris_Myers]

My area has recently been migrated from landline to IP telephony which seems to work well with one exception.  My received calls report 10-20 daily calls from "no number".  There is no call made (no ringing) and no message left, just a report that "no number" called and a time.  OFCOM state it should be addressed to the provider and the Telephone preference service state they can do nothing with marketing or computer generated calls.  This did not happen until switched to IP telephony and has been daily since (coincidentally - I think not).  This appears to be a man-in-the-middle network attack and is therefore worrying (as well as filling my recent calls with rubbish).  Virgin media say they cannot see these calls, yet their system records it on my recent calls log. Anyone else having this problem or have a resolution?

[MOD EDIT: Please see post for an update ]

[superloopy]

Has HUB4 hot a 2.5gb port on it?  If not then data throughput will be strapped at times.

[superloopy]

Ive still got my SH3. Anyway to use this for my phone signal alongwith HUB5?

The superhub3 was rock solid, since being supplied a HUB5, needed for Gig1 service, daily noname calls which fill up my calls log.

Come on VM, its obvious theres a problem here with the supplied HUB5, just sort it out quickly!

[GC1028]

VM Community Moderation Team, 

please add this to your database BT8619 single digital cordless

[GC1028]

Sorry, that should read 

BT8610 single digital cordless

[moof]

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@fraserormston wrote:

I was a business customer with VM and I had a Hitron router which they provided. I don’t believe it’s  a router model problem. I have now transferred to a residential customer and now have the Gig router. I have been experiencing “no number calls” for over I year. The only thing I believe that is common between the two services is VOIP so it’s my belief that it’s how it’s been implemented and nothing to do with types of phone. No one probably had any issues with the old style connections to our property’s.

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FWIW I have run a CISCO 303 with a SIP VoIP configuration for nigh on 9 years WITHOUT a single issue.

Initially on a Hub 3 and then Hub 5 (Oct 22 - when my landline failed and VM said the solution was to switch to VoIP) have never suffered the issue with my VoIP handset.

However from the moment VM plugged my BT Premium Trio phone to the back of the VM router I've had the missed calls issue (and how I came to find this thread). 

I'm about to go back on the hunt for a possible new ISP, as I'm not impressed with the lack of resolution to this year old issue with common and popular handsets, but more the fact the incoming price increase and the changing of the VM contract for future price increase lock-in.

Time to cut the cord and just go broadband perhaps and switch my house phone to the VoIP provider i've used for a very long time

[TAZMANUK]

Another thing those with BT digital phones are you seeing a issue setting the date and time as twice it's reverted 1 hour in front for unknown reason and we've had to change the time twice since we have moved to digital voice.

Anyone else notice their handset is showing the wrong time along with ghost calls

[lenworth]

I hadn't noticed that before but my BT Premium also has had its clock set an hour forwards.

[Kain_W]

Many apologies TAZMANUK,

Is this relating to all calls that you are receiving?

Regards,

[lenworth]

Consistently members of the Forum team do not bother to look back at the history of this thread. The previous message was a good example of this.

[TAZMANUK]

Yes calls going out and coming in says we called out 5:25pm which we did however it's 4:25pm, a ghost call says it called at 5:14pm.

Handset time keeps changing 1 hour in front after we change it back, when it happens is unknown