on 15-09-2022 13:05
My area has recently been migrated from landline to IP telephony which seems to work well with one exception. My received calls report 10-20 daily calls from "no number". There is no call made (no ringing) and no message left, just a report that "no number" called and a time. OFCOM state it should be addressed to the provider and the Telephone preference service state they can do nothing with marketing or computer generated calls. This did not happen until switched to IP telephony and has been daily since (coincidentally - I think not). This appears to be a man-in-the-middle network attack and is therefore worrying (as well as filling my recent calls with rubbish). Virgin media say they cannot see these calls, yet their system records it on my recent calls log. Anyone else having this problem or have a resolution?
[MOD EDIT: Please see post for an update ]
Answered! Go to Answer
on 31-10-2023 11:53
Asking me to try another handset unfortunately isn't an option he's just asked me to do the issue is with your system not my handset, as this happened when a ghost call used to come in would effect the time, then the ghost calls was eventually fixed and the time I pointed out then we need to check when clocks go forward of the time issue and here we are with the time difference issue
on 31-10-2023 11:53
anyone know if you can delete old notifications in the notification feed (you can with the messages)?
If so, how please.
on 31-10-2023 12:22
Let me guess - servers based outside UK and set to local time?
[MOD EDIT: [REMOVED]
on 31-10-2023 14:59
That was my thought when the clocks went forward in spring. Unfortunately not all nations change their clocks on the same date. WHERE ARE THE VIRGIN MEDIA SERVERS BASED???
on 31-10-2023 15:32
my guess would be US-configured
on 31-10-2023 16:02
👍
on 31-10-2023 16:06
All,
The comments on the time issue have moved across to the 'Wrong Time on Handset since moving to Digital Voice' thread. New comments start from page 8. I can't seem to do a link to it unfortunately.