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Chris_Myers
3 years agoSuperfast
2o Sep2022. I was called by virgin media today and had a very frustrating conversation. The net result was “we” cannot see these calls which are affecting your phone number so you can block nuisance calls or change your phone number. This is just wrong on so many levels. I tried to explain that this was potentially a network attack on the mail servers that are computer generated against random numbers and that, without appropriate investigation, how do VM know where else in their system is affect/attacked. I suggested it be passed to the cyber security team to investigate and was told basically they were too busy to bother them. Just change you phone number and thanks for calling us. One month, several hours, meaningless conversation and no result. I suspect the call is now closed.
Chris_Myers
3 years agoSuperfast
OOPS just noticed I've stated email servers when I meant Voicemail services.
- snozski3 years agoUp to speed
Chris
This is clearly a bug with VOIP on the hub 5 nothing else , this is why they delayed the launch of the new hub for so long . They even stated this multiple times (people with VOIP cant trial hub5)- Chris_Myers3 years agoSuperfast
Interesting. I had not heard that. It’s probably something to do with device handshaking in that case - are you there, yes I am type messages.
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