Forum Discussion
Hello,
Thank you all for your patience whilst we worked on fixing the ghost call issue. Our Support Team have deployed a fix this morning, please restart your Hubs to allow the fix to take affect and let us know if you're still experiencing issues.
Regards,
ModTeam
- 1malcolmgeorge2 years agoDialled in
WOW. Really, Will give it a try when I can relieve my better half of the remote
- TAZMANUK2 years agoKnows their stuff
Really? Last time you said this and to reboot the hub they kept coming back, what is the fix and is it a firmware update and what is the revision of this update for the hub 5 so I know it's downloaded and applied in the logs pleas.
As only last reboot we was told about didn't fix any issue other than give me a increase in the upload speed and was not fix for the ghost calls.
As much I want to be thrilled about this I just want some hard evidence of what exactly is fixed by a reboot, is it a network upgrade or a firmware update
- fraserormston2 years agoOn our wavelength
Could you please expand on what the fix deployed was as I have rebooted and the firmware is exactly the same and probably have to wait an hour or two for the next silent call to register. Why can’t VM push out an email to everyone with an update or admit they can’t fix it and compensate everyone for the inconvenience or stop charging for a service that broken. Your customers are just being fobbed of with Bull****.
Related Content
- 2 years ago
- 5 months ago
- 9 months ago