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Ebul not working

Hi, an engineer left my ebul phone in my bin for me to plug in and sim was already installed, problem is when power was down the phone says mobile network in use but no dial tone and makes 3 beeps when I lift handset and trying to phone 111 or 101 th...

Uk phone charges

I made a complaint last month because I was being charged for calls to a Uk mobile from our landline that we shouldn’t be charged for. Upon investigation it was concluded that the charges should not have been made and that they had been ongoing for a...

Gringo1969 by On our wavelength
  • 216 Views
  • 1 replies
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Resolved! VOIP calls to mobiles free?

Now we have switched from the copper landline to VOIP, does this mean our VOIP home phone calls to all mobiles are free now? Previously, with the copper landline, our contract gave us free calls to virgin mobiles but we had to pay for calls to non-vi...

tina-d by On our wavelength
  • 432 Views
  • 5 replies
  • 0 kudos

Resolved! phone changeover

HelloYesterday my landline stopped working and when i rang up to see what was going on, i was told that phones are being swithced over from the old copper network.  I have received no information about this... ive been told it canr be changed back......

Landline free voicemail - cannot leave messages.

Hello,I can dial 1571 from my landline to get into my free voice mail.I rang my home number from a mobile and it never seems to enter it to allow a message to be left.Ideally it needs to be about six rings or people will just give up.  I got to 20 ri...

colllie by Tuning in
  • 369 Views
  • 3 replies
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No number

Is there anyway my mum can get calls from no numbers as the hospital can’t get in touch with her because it with holds there number. 

PoggyD by Tuning in
  • 305 Views
  • 6 replies
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how do we get our old phone number back?

We have just taken out a new contract with virgin media with a broadband and home phone package, all is working fine but we have just notice that our landline now has a new phone number! How do we get our old phone number re-instated?