Forum Discussion

NickyNoodle1's avatar
NickyNoodle1
Settling in
3 months ago
Solved

Landline not ringing with incoming calls

Hi.  I have just joined this Community and hope that someone can help me with what seems to have been an issue on here in the past.

My landline doesn't ring when there's an incoming call, yet the display will tell me there's a call.

My sister can call me and I can pick up her call when the display shows me she's calling, but the handset will not show how long the call is going on for like it used to.

I have installed brand new cordless handsets today and I still have the same issue.

Do I need an engineer to come out?

  • John_GS's avatar
    John_GS
    3 months ago

    Hi NickyNoodle1 

    Thanks for posting and welcome to the community.

    Sorry to hear of the Phone issue. I'll send you a PM now to help

4 Replies

  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    3 months ago

    Hi NickyNoodle1 

    Thanks for posting and welcome to the community.

    Sorry to hear of the Phone issue. I'll send you a PM now to help

    • fozzie22's avatar
      fozzie22
      Joining in
      13 days ago

      Hi

       

      I have the same problem. I have a dial tone and can make calls. I ring my landline with my mobile phone and it doesn't ring. But if I pick up the landline phone and click answer, you can answer the call. It just doesn't notify you when anyone calls. I have thoroughly checked the settings on my phone and everything is switched on that should be. 

      • John_GS's avatar
        John_GS
        Icon for Forum Team rankForum Team
        13 days ago

        Hi fozzie22 

        Thanks for posting and welcome to the community. Sorry for any issues with the telephone. I've not been able to locate you via the Forum details provided. I'll send you a PM to help further.

  • Client62's avatar
    Client62
    Alessandro Volta
    3 months ago

    This reads like the telephone ringer volume has accidentally been turned off or set to minimum volume.

    Perhaps the fingers of a little fellow like my grandson have tampered with the telephone !