Landline not reciving incoming calls
For the last 2 days we have not been able to receive incoming calls.
I called VM TWICE on my mobile and first they said my phone (BT4600) was not compatible.
I checked and found that it IS !
I have reset the Hub3 numerous times and after ANOTHER call this afternoon I was told I would have to wait for 3 working days before I would get a help call.
I'm sure the problem lies in the Hub - I have tried a different handset and it is THE SAME.
HELP
Hi PeeDeeCee,
Thank you for your post, welcome to the Community Forums.
I'm sorry to hear you've been having some issues with your landline service. Provided you are receiving incoming calls to your landline and it's worked previously, it should be compatible, can you please confirm if that's the case?
Have you tried calling your landline from your mobile to see what happens? Do you receive an error message or tone?
We'll do our best to help