Forum Discussion

BAS1977's avatar
BAS1977
Settling in
4 days ago

Transferring my existing BT landline number to my Virgin Media landline

Is it possible to transfer my active existing BT landline number to my existing Virgin Media landline?

6 Replies

  • Hi BAS1977 👋 Thank you for your query and welcome to the Virgin Media Community 🙂

    We can certainly look into actioning that request for you.

    In order to discuss the matter further, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

    Regards,
    Daniel

    • JLR2's avatar
      JLR2
      Joining in

      Hi, I would also like to move my existing BT number to my existing Virgin landline, could you assist me too?

      Kind regards, J

      • Kath_P's avatar
        Kath_P
        Icon for Forum Team rankForum Team

        Hi JLR2, 

        Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

        This is something we can certainly check for you but in order to do that I'll need to confirm some information with you to pass security. 

        I've sent you a direct message to allow us to do this with you in a private space. Just click on the little ✉ at the top right-hand side of the page to access your inbox. :)

        Many thanks, 

  • Adduxi's avatar
    Adduxi
    Very Insightful Person

    It should be possible, however the BT line must remain active until the switch is done.  This will terminate the BT contract as well I believe, so just be aware in case of any early termination fees?

  • Client62's avatar
    Client62
    Alessandro Volta

    We ported all BT numbers to VOiP to avoid any of our telephone numbers becoming trapped in a VM bundle.

  • Hi BAS1977, thank you for speaking to us via private message.

    If you have any further queries, please don't hesitate to contact us.

    Regards,
    Daniel