Forum Discussion

Skinnyliz41's avatar
Skinnyliz41
Settling in
2 months ago

Landline not ringing with incoming calls since July 4th

I have checked that the ringer is turned on. Can receive calls as tested with mobile. Can make outgoing calls.
Is it likely we have been switched to digital?
Thanks in advance

3 Replies

  • Sabrina_B's avatar
    Sabrina_B
    Icon for Forum Team rankForum Team
    2 months ago

    Hi Skinnyliz41 👋.

    Thanks for reaching out to us and welcome to the Community Forums, sorry to hear that you have been having issues with your landline. So that we can look into this we would need to bring you in for a private message, please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
     

    Thanks.
     

    Sabrina

  • Skinnyliz41's avatar
    Skinnyliz41
    Settling in
    2 months ago

    All sorted by a visit from field technician. Hot weather cause of problem.

    Thank you for help.

    • Lee_R's avatar
      Lee_R
      Icon for Forum Team rankForum Team
      2 months ago

      Hi Skinnyliz41 thanks for getting back to us. And thanks for updating the community. We're delighted to hear that landline issue has been resolved. Is there anything you need us to help with?

      Regards

      Lee_R