I must agree with your O2 comments. I had to go to the Ombudsman due to the mess O2 made of a SIM only contract taken out when I upgraded my broadband. O2 were not able to give me the deal that Virgin put in my contract. When I cancelled the contract...

11 since yesterday morning for me.

Mine is also exactly the same (except for serial number).

No change for me at all. Using Hub 5 and BT phones and still ghost calls every day - three today so far.

That sounds like some progress at last. Well done.