TAZMANUK
Knows their stuff
Joined 17 years ago
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Clarification on full fiber and 360 box
I referred a friend to virginmedia who had it installed yesterday, however he sent me a picture that the installers was installing full fiber and was worried that the 360 box wouldn't work. Which to my knowledge you cant have a 360 box on full fiber as not compatible, any i advised him to speak with the engineers and they told him they have a workaround. Anyway he came back to me and said they have got the 360 box working on a full fiber connection. So why are we been told you cannot 360 box if you have or getting full fiber ? When my friend has itRe: Complaint on renewal
Well only since last December they was no competition (Yorkshire cable that became telewest then ntl:telewest then what is now virginmedia) dominated my area so now we have first time ever full fiber supplier in our area and competition and for cheaper price and only full fiber supplier. So at tbe moment it's 90 percent ill be movingComplaint on renewal
I issued a complaint and received a reply to which I answered and then received another which tells me to close current complaint and re issue another about the same issue that being offer on renewal deal price and false wording. I've answered your email saying I am not closing current complaint nor redoing a new one as its about tbe same issue, I've been with you 22 years and also been a beta tester over 20 years and I've never been asked to close a complaint and reissue another. Looks like come 3rd November 2025 for the first time ever be giving you my 30 days notice as I'm not playing these idiotic games That's the email above, getting no where
