ContributionsMost RecentMost LikesSolutionsRe: Phone upgrade - when Thanks for the update on this matter, Regarding the switchover, all providers have put them on hold until further notice. Once we do receive an update we'll advise further. Regards, Re: Phone upgrade - when Hi bertj, Thanks for your post and welcome back to the community. There was a hold put on all switchovers until further notice, is your home phone not working? Let us know, Re: CCTV emails blocked Thanks for getting back to us on this, Regarding the matter, have you not received any emails at all? Let us know, Re: cant get in to My Virgin Media Thanks for your cooperation over PM stevejl, I'm glad to hear the matter has been resolved. As always do not hesitate to get back in touch if you require any further assistance. Take care, Re: Cannot reset password Thanks for getting back to us OdoKosh, So we can investigate this matter further please expect a PM from myself. The message will appear within the envelope icon. Regards, Re: Renewed contract Hi Rf61, Thanks for your post and welcome to the community. Sincere apologies for the issues faced with getting the account cancelled, can we ask regarding this has the O2 team advised which team to contact? As ourselves would not be able to gain access to cancel from here. Regards, Re: CCTV emails blocked Thanks for getting back to us, We're glad to hear the matter seems to have been resolved. Do pop back up if you require any further assistance. Take care, Re: Contract wrong after upgrade Thanks for that CalumH93, I'll try to drop you a PM now. The message should appear within the envelope icon. Regards, Re: Web team suck... HI steveclifford54, Thanks for your post and welcome back to the community. Sincere apologies for any issues faced with your package, I can see in another thread our team invited you into a PM. To avoid confusion we'll allow responses to occur from there. Regards, Re: Ntlworld email history completely disappeared Thanks for the update Cazbro, We're glad to hear your inbox has returned. Do pop back up if you require any further assistance. Regards,