Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Hi, I have the same problem and I am very concerned. Please can someone help me with this.
I cannot send or receive emails from my 2 addresses @ntlworld.com.I'm using Windows Live Mail 2012 with Windows 7 (I know it's old but has never been any trouble).Webmail is working fine.Here is the error message:Unable to send or receive messages f...
I left Virgin in December 2023 and my primary e-mail is still working. I'd like it to be completely closed and all my private, personal data to be removed from your systems
I have had no emails come through ios Mail on my phone/iPad/Mac since last night. I havetried to log in to my email account through the VM homepage and got this~ • Help ‹ Virgin Media Mail UnavailableYour Virgin Media Mail account is currently unava...
I need to cancel an old NTL world email account but my virgin media account closed years ago
Hi I'm trying to help a friend/colleague.She was originally with blue yonder and is still with virgin media as ISP. Until about 2 years ago she used her blue yonder email account. She then set up a gmail account and stopped using the blue yonder id...
Hi, I have been using Outlook Express on Windows XP to recieve my emails. On the 16th April 2024 I was unable to receive them on any of my accounts. Have the settings changed?The error is Your server has unexpectedly terminated the connection. Possib...
I am trying to set up a new virginmedia VM account on Microsoft Outlook 2019 on my new computer.I am lead to believe I need to generate a new App Password using a 3rd party app.I have gmail account so I am trying to use that.I log in to my VM account...
Hi,I have lost access to my email account that I have had for 20+ years.I was looking to improve the security by changing my password however when I tried to do so it was insisting I change my sign in email address.After setting the new sign in email...
EMail has been working fine then last night around 6pm Forbidden error 403 , not the first time.I've reset password which of course it wasn't so it is the Virgin Media Server which it has been in the past , possibly a way to get us to move our email...
