Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I've been using Outlook for my email client for many years (currently I have Outlook 2007 set up on my desktop) and, until a couple of weeks ago, it worked perfectly.Then, inexplicably, I was able to receive emails to my ntlworld (pop3) email account...
My wife is having issues getting her emails, her last bit of address is blueyonder. Have tried absolutely loads of times to get in but keeps saying same thing or just bounces back to the original page. Somewhat frustrating and makes us seriously angr...
Can anyone give me a direct number or contact for hacked account. my elderly father is with Virgin but his account has been hacked and password changed. He was promised yesterday that his account had been recovered but he is still unable to access an...
With windows now changing email over to outlook I need to generate a new app password to set it up. I have done this before but I can't see anyway of finding out what the password was.When I try to generate a new app password through virgin media I ...
I am struggling to understand why changing the password on my primary email account is so complicated with VM.Having read numerous posts on the community, clicked on links, followed instructions etc. etc. after 2 hours of trying I still haven’t manag...
Since Saturday 6 July 2024 I have not been able to access emails on my blueyonder account. I can still access them on the browser on my phone but need to be able to access also on desktop.Any ideas why suddenly stopped? I have plenty of storage lef...
I am trying to set up an NTLWorld mail on a new device. the ntlworld email works fine on my existing tablet, but trying to set it up on a new tablet and phone it just keeps giving me a message there a "problem signing in", but the password is correc...
I am unable to open my Virgin.net email on Apple mail. I get the message ‘No password provided for Virgin’. I have provided password and deleted and re added account but get the same message
One of the email accounts on my account has ceased to function, it seems from reading the advice because I need to generate a mail app password.On logging into settings I was asked to change my email to a secondary email account, which I did and then...
