Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Hi,I can't login to my virgin email account via the web browser, when I try to reset the password it doesn't recognise the email address. The oath browser looks to have changed in the last few days.I can still access/send/receive my emails on my phon...
Hi,I am unable to access my NTLworld email account via webmai. just says the email address or password is incorrect.The email address works fine via outlook.I do not understand why i no longer have webmail access?Thanks
I have been very grateful to the Community Team on several occasions , particularly when Virgin blacklisted me in April and it took a huge effort from Beth G and her colleagues to get my main email service restored. That was all done when my registr...
Hi, I have been unabke to send emails from my virginmedia email address for about a week and its driving me nuts!I have sent 2 requests to have my IP address delisted to net report but nothing has happened yet?The error report says a 421 response is ...
My @virgin.net account has stopped allowing me to sign in using my password. Unfortunately I no longer have a Virgin Media account. Is there any way in which I can recover my emails from the account please?Thank you.
Hi guys -please can someone help - what is the login to sign into my emails online please I have a @virginmedia.com email address - which for some reason I can no longer sign into on my phone email account and was trying to see what’s up with it loo...
Why is it you block someone's email on your Virgin email, and it still lets the them through, even though sometimes its to trash, but sometimes it's to the inbox. You try to block them again, thinking you haven't blocked them in the first place, and ...
Is anyone else having trouble this evening? Our emails are failing to send. Have rebooted router and broadband working fine
Like other users I am unable to access my emails. Error message says the account is locked. Impossible to carry out instructions for regaining access as the link to reset password expires immediately. This message sent on behalf of second user on the...
I've received a few emails to tell me that I cannot use my Virgin Media emails address to log in to my VM account. I had to use my goggle mail account email address. Now I've been informed in an extremely dodgy email that the the email I've used for ...
