Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I am trying to set up an NTLWorld mail on a new device. the ntlworld email works fine on my existing tablet, but trying to set it up on a new tablet and phone it just keeps giving me a message there a "problem signing in", but the password is correc...
I am unable to open my Virgin.net email on Apple mail. I get the message ‘No password provided for Virgin’. I have provided password and deleted and re added account but get the same message
One of the email accounts on my account has ceased to function, it seems from reading the advice because I need to generate a mail app password.On logging into settings I was asked to change my email to a secondary email account, which I did and then...
I had an email today that said my email had been hujacked. I wanted to change my password for that account, but going through Virgin every item says 'change email address', WHY?, I only want to change my password.
VM seem to have recently changed something to require explicit logging into the SMTP server. The way to resolve this apparently is to generate one of these 4-word app-specific passwords to log into it with. Apparently I can do this within the VM WebM...
My daughter is shortly leaving the country to work abroad. One company sent important info to her ntlworld account which is a secondary account I set up years ago for her (as I'm the primary account holder). Having not used this account for years, sh...
Hello,I've been unable to access my ntlworld inbox since yesterday afternoon.When I log into the Virgin Media Mail via the website I get a 'Forbidden' message.I mainly access my emails via Outlook on Windows 11 - do I need to do anything or is the VM...
I try to change the email on account settings to a non-virgin media email and get the following message You've recently requested to change the email address you use to sign in to My Virgin Media. Please check your emails and verify this change befor...
I have 2 email accounts on ntlworld which were working fine on Outlook until Virgin decided to make things more secure. I have set up an external mail address on hotmail for one account but do I have to have another external account for the 2nd ntlwo...
HelloI am desperate for some help as I am currently unable to access my NTL world email which I have had for years. I get a message stating there is no password for this account. We are a current Virgin Customer but the email is not linked to the My ...
