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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 8 replies
  • 7 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

ravenstar68 by Very Insightful Person
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Hacked!!! Need to delete all NTLWorld Emails

Hi, I don’t have access to any of my Virgin Accounts and my old NTLWorld emails have been hacked, how can I delete all associated NTLWorld emails pleasethanks in advance 

Resolved! Help

Does anyone know what this error message means ? The provided login data to access e-mail server seems to be wrong. Please correct them.E Mails still seem to be sending & receiving.

Ntlworld email hacked

I have had my ntlworld email hacked .now my Facebook account has been hacked to ,how do I make my account safe again. 

Lost emails

Help please... My husband has lost all of his emails.He only accesses his emails through apps on his phone and tablet and never uses myvirginmedia.  His phone has done an update today and all his emails have been lost.  I thought that it may be the a...

bsmith10 by Joining in
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Hi  I have a email addressIt was working fine on my iphone until yesterday it now wont receive any emails it says password error even though there is one on there it will send .How can I access these emails other than on my iphone? T...

One of my email accounts disabled

I have a second email linked to my account that is showing as being disabled. How do I get it made back to active? There is nothing in the settings to do this. 


Resolved! can't access My Profile to Manage Accounts

HiI was able to access my email accounts under My Profile and Manage Accounts but the link to these have gone.How can I access these now please?Thanks

polaris1 by Tuning in
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Sent emails containing hyperlink blocked by VM

I wonder if someone can help please?When I send emails on Outlook (both on my PC and mobile phone), these include an email signature which contains a hyperlink for my website. Over the last 3 days emails I have sent have bounced back, with a message ...

Resolved! How long can I access email address after terminating my contract?

Hi,As I’m about to sell my house, I’ll soon be submitting 30 days’ cancellation notice for my Virginmedia contract for landline, phone package, WiFi/Broadband, and TV package with 2 x TiVo boxes.  My minimum contract ended last month, and my new hous...

PHockey by Joining in
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Ntlworld email

I haven’t been able to access my ntlworld email for the last month it tells me there isn’t a password and to go to settings to enter one, so I do this and it still tells me there’s no password entered! Anyone have any suggestions please 

Nessa2 by Joining in
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