Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
Hi, I don’t have access to any of my Virgin Accounts and my old NTLWorld emails have been hacked, how can I delete all associated NTLWorld emails pleasethanks in advance
Does anyone know what this error message means ? The provided login data to access e-mail server imap4.blueyonder.co.uk seems to be wrong. Please correct them.E Mails still seem to be sending & receiving.
I have had my ntlworld email hacked .now my Facebook account has been hacked to ,how do I make my account safe again.
Help please... My husband has lost all of his emails.He only accesses his emails through apps on his phone and tablet and never uses myvirginmedia. His phone has done an update today and all his emails have been lost. I thought that it may be the a...
Hi I have a blueyonder.co.uk email addressIt was working fine on my iphone until yesterday it now wont receive any emails it says password error even though there is one on there it will send .How can I access these emails other than on my iphone? T...
I have a second email linked to my account that is showing as being disabled. How do I get it made back to active? There is nothing in the settings to do this.
HiI was able to access my email accounts under My Profile and Manage Accounts but the link to these have gone.How can I access these now please?Thanks
I wonder if someone can help please?When I send emails on Outlook (both on my PC and mobile phone), these include an email signature which contains a hyperlink for my website. Over the last 3 days emails I have sent have bounced back, with a message ...
Hi,As I’m about to sell my house, I’ll soon be submitting 30 days’ cancellation notice for my Virginmedia contract for landline, phone package, WiFi/Broadband, and TV package with 2 x TiVo boxes. My minimum contract ended last month, and my new hous...
I haven’t been able to access my ntlworld email for the last month it tells me there isn’t a password and to go to settings to enter one, so I do this and it still tells me there’s no password entered! Anyone have any suggestions please
