Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Hard to know where to start as this has been going on since last November.All of a sudden I could no longer access my email via the VM website - it kept giving the message Forbidden. Eventually I was guided to the workaround posted by EyesSquared (wh...
My husband is the main account holder. We both have seperate email addresses. I wish to change my password, but can only work out how to change the main account holders password. Tried contacting Virgin and after 40 minutes of getting nowhere I gave ...
my emaila count has again become unavailable
After a long battle I have managed to enable my primary ntlworld account on my new pc. I have not managedto migrate my other 2 ntlworld accounts across. I cannot see either of those accounte on the My Virgin Media web page. I can see and access them ...
Captcha has been missing for weeks. Is it just my account or have they got rid of it. Hate the feature but if it provides security, leave it there.
I've been informed by "have I been pawned" that one of my secondary emails has been compromised so I needed to change the passwords as these were part of the compromise too.Email on VM has become a real pain and the only way I found now to change it...
Someone is fraudulently using my virgin email address to open a new account on Instagram and register a mobile phone contract with Verizon Wireless USA - but I am in the UK. I have received 3 messages in total giving access codes to the Instagram acc...
Constantly receving emails demanding bitcoin These emails are quoting my virgin password, this password in not used anywhere elseso must have been obtained from virgin.I see on hear that other people are having the same issueIf virgin can not offer a...
Service Status shows no problems, yet unable to access emails in WD19 area.
Hi, I have been having issues with accessing my NTLworld email via my Samsung email app, ever since there was a 2-week outrage end of June. This has been a problem ever since; please can you help me with this matter. The only way that I can access my...
