Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
All my ntl accounts were working OK yesterday morning (13/01). In the afternoon the accounts were unable to send messages (can receive OK) This is still an issue tried different accounts and different devise.When trying to send I get the message box...
I am no longer a virgin media customer and due to my email account being hacked I would like to change my password or delete my account, I’ve been on the relevant VM web site to try and change it but it informs me it doesn’t recognise my e mail. Can ...
Hi my old ntlworld account has been hacked and I would like it permanently removed as the guy is setting up accounts with it. I haven't used it for 6 odd years, but you haven't deleted the mailbox, as I'm no longer a customer virgin phone line peopl...
I have had this email address for 10+ years (with no other virginmedia products) but since this morning my account doesn't seem to exist. I have tried on 3 different devices.. nothing
Hi. I am having issues receiving emails through my blueyonder account. I haven't had a new email since October 2022. I have checked settings and all is correct. Does anyone know what the issue may be? Many thanks
Hi I deleted my blueyonder email address but checking the validator it is still active and when I email the address I get no bounce back . Can you please delete my email permanently
I’m not receiving emails into my Virginmedia.com account on either my iPhone or my iPad. There are several today at least that I was expecting as have placed some online orders. I haven’t changed anything on my phone so at a bit of a loss as to why t...
My email is all at sea today, messges not getting through Blueyonder.co.uk
The mail draft could not be found on the server. It was sent or deleted in the meantime.
I suddenly stopped receiving emails to my ntl world email on 27/1/23 .I have been using this as my main email for many years therefore it suddenly being discontinued has been a disaster .Whilst I see that Virgin can delete email if no longer have ac...
