Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I am trying to register my account but I am stuck in an endless loop where i am continually asked to verify my email address and then the the link has expired even though I request a new link.The same behaviour happens when using my laptop or iphone...
Exact same issue as that reported on 11th Oct (copied their subject line)...It was resolved by @John_GS For some random and unexplained reason, I could not access my email via outlook this morning and I can still(!) log into My VirginMedia with the c...
I've just had to change computers due to a disaster and I've been adding my old NTLWorld.com email addresses to Outlook (the programme, not the website or app) and it always takes some effort...you have to do it manually to be able to connect it to y...
This happens periodically with any of our email accounts which is a royal pain as the password reset doesn't work properly. I can still(!) log into My VirginMedia with the credentials failing in outlook, and if I go to change password it asks me to ...
Hi - I had notification that I could no longer access my ntlworld account direct through Virgin Media and needed to set up another access email. After a lengthy call with a very helpful member of staff, I have managed to set this up through my outloo...
Going round in circles. Seems I’m in the same boat as others. Wanted to change password, but needed to change email address. Started Monday of this week, but still getting the same message.You've recently requested to change the email address you us...
Hi,Been with Virgin since Telewest days and family all has blueyonder.co.uk email addresses.There were 4 or 5 separate mail accounts setup under our primay Account and in addition aliases were also set-up to for some of the mail accounts.I have logge...
I'm getting Error code FSB50 when logging in to VM on my Windows 10 laptop. Have looked at previous messages and turned off VPN, emptied history and cache but no luck. Can anyone help further? Thank you!
I have changed my email account to a new outlook account that I have. When I try to change my contact details email, it says verify by email link, the email link either doesn’t arrive or when it eventually does, says link expired. I have tried to d...
My primary email account isn’t working and says my email isn’t recognised when I try to reset my password
