Forum Discussion

Martin81's avatar
Martin81
Just joined
10 hours ago

How do I delete unwanted NTLworld email addresses?

I have a number of additional NTLworld email addresses attached to my account. How do I delete unwanted ones? FAQ suggests going to

Account settings > Account details > Manage other My Virgin Media accounts

but under account settings there are only five options (see picture below), none of which is what I need, so has Manage other My Virgin Media accounts been removed?

 

4 Replies

  • Graham_A's avatar
    Graham_A
    Very Insightful Person

    The option to manage other my virgin accounts has been removed under the new security settings launched yesterday.

    There should be an option to delete the unwanted account once you have logged into it with the new VMO2ID for the email address concerned. However, I cannot find the option so I will ask the question in our private VIP forum.

    • cotswold_2008's avatar
      cotswold_2008
      On our wavelength

      Will be interested to find out how to do this too. There should be some way to manage secondary email mailboxes (understanding that the amount of management might be limited to "Delete" and little else).

  • OK, so I have logged into MyVMO2 using the account I want to delete but I can't see how to delete it. Can anyone help please?

    • Cardiffman282's avatar
      Cardiffman282
      Wise owl

      Email supremo Graham is on the case and will no doubt update the thread.