NTL email help
I have several NTL email addresses that I use on my iPhone. Suddenly every time I go into read emails a box pops up twice asking for a password. I used to be able to manage my NTL emails and change passwords but just finding it impossible now. also, if I log in via virgin media all my email addresses are listed all but one has a note by it to advise there’s a problem with a password.Very old ntlworld.com email still working
I left Virgin Media probably over 10 years ago, and have no account with them. I have an nlworld.com email address that is still working - in fact this forum' registration didn't recognise my mail.com address so I used the old ntlworld.com address to verify my profile! I have no control over this ntlworld.com account any more as I haven't been a diamond media / ntl / virgin customer for years, but it keeps receiving emails (all junk now) and I can send emails from it too. I think this is a security risk as I can't change passwords if it gets hacked. How on earth can I close this email account?can't access my virgin media emails - help
I too am having the same issues as a lot of others. it has been two and half weeks now and still no satisfactory answer, - i have been phoning up constantly almost every day I have an ntlworld email address, i was asked to set up a 3rd party email address on 14th July, which i did and verified it, and i was able to login via this email and ntlworld address initially for approx 2 hours, then since then i have not been able to. I keep getting asked to login and then it goes around in a continual loop and a white screen, i am not prompted to ask for a password , just stuck in a loop I have verified my account soo many times, yet keep getting asked to confirm via a link sent to my ntlworld account, yet i cannot gain access to this, just keep going round and round in a continous loop I have two x Incident numbers, one a priority, - and also a complaint number I keep getting passed from pillar to post via VM helpdesk, i dont think they have a clue what the issue is, they keep saying that they will phone back, yet no one does - apalling behaviour I use my ntlworld email for everything, tickets, shopping, transport , this is becoming extremely frustrating for me, I have concert tickets i need to access as a matter of urgency, I have tried all the suggestions i have seen online but nothing has worked for me as of yet, please please please can someone help me
unable to access secondary email ac
On 28th July 25, I reported that my secondary email ac was not accessible causing huge difficulties (work email for my wife). Also other priority issues it took me literally hours to get Virgin to accept the problem - I was shunted from operator to operator, from country to country. I finally got through to someone who accepted that this problem was affecting all customers. He gave me a service request number and promised to rectify within 3-5 days. He would not put it in writing. So I filed a complaint and was told that they would respond within 28 days ! When I rang after the promised time to get an update, again I was shunted from operator to operator to operator. They tried to get me to try remedies that I knew do not work. Finally I spoke to an operator who understood my service reference, he promised to write and confirm that problem will be fixed within 3 to 5 days but he never did. Disgraceful. First priority is resolution. Then we need to work together to file a substantial claim for all the consequences and loss. If we approach as individuals, we will have a difficult time
NTL world email with Outlook issue
Hi, I am trying to resolve an issue for my brother/sister-in-law. They have NTL world email address and both have accounts to log into virgin media and retrieve these via web browser absolutely fine (I set-up and tested for them) and they used to be able to access via Outlook. However, this has now stopped working and I have tested their outlook by adding my ntlworld email which worked fine. I have tried to set-up from both my home W11 PC and my MacMini all to no avail! Any ideas? Thanks, Steve.ntlworld e-mail account
My ntlworld e-mail is working. For at least a week now my wife's ntlworld.e-mail account hasn't worked. Despite 2 very long phone calls to Virgin help nothing has changed. She can log in to the Virgin Media site no problem but when she choses e-mail the message is : FOBIDDEN. Could somone please sort out Virgin's e-mail problems? She needs this account for Hospital / Surgery mails urgently and the help line so far have not proved successful in getting her e-mail account back up and running. [REMOVED] [MOD - email address removed for security]
