TheLimpNinja
2 years agoTuning in
Ntlworld email for sign in
Hi,
I needed to change my password for my ntlworld email. To do this I was prompted to change my sign in email so I changed this to another email address.
I would now like to change my sign in back to my ntlworld email but am unable to do so and am met with a message saying “Sorry, you can’t change your sign in details to a @ntlworld.com email address”
Is there any advice for this please?
TheLimpNinja Once you have changed the sign in username to a third party email address you cannot then change it back to an ntlworld one or any other VM email address for that matter.
Going forward you will need to use the third party email address when you log into the My Virgin Media account for the ntlworld email address or to access it via VM webmail.