Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I've recently received this email message, 'Your Virgin Media email account may be compromised and you need to take action'. It is a secondary account that seems to have it's password changed. How do I go about retrieving the account and changing t...
I posted just last night that I had an SMTP error message pop-up intermittently, but emails did send. I've just tried now and yet again, NTL is completely blocked: Error pop up on iphone states "Cannot send Mail, the username or password for my addre...
I'm trying to send an email but getting the following error:An error occurred inside the server which prevented it from fulfilling the requestHow do I fix?
For the past 2 weeks I've been unable to access my emails on myvirginmedia webmail, I've been with this account for many years. I keep getting one of three messages when attempting to access the emails - Forbidden 403, FSB50 error code, and cant open...
I cannot access my email via the web, all I get is thi after clicking sign in Then eventually a time-out message
HiThis morning, all my email platforms are asking to re-enter my virgin email password and then saying there is a problem with email and password. I then tried to access main virginmedia account for email and not allowing either and diverting me to c...
My wife can no longer access her legacy ntlworld email account. This is because Apple Mail (the only route through which she, as a secondary account holder, can get to her mailbox) will no longer accept her password, and she can find no way of changi...
Hi, My primary blueyonder email account has been locked, I have tried changing passwords as suggested online by virgin media and nothing works. I am unable to access important emails, can someone please tell me what is going on? I have had my broadb...
I'm trying to set up my blueyonder.co.uk email account on my new phone. However it just sends me around in circles. I try to log in but I've forgotten the password, I select forgotten password and it asks for the email address, but then says its not...
Hi there,My Virginmedia email has become compromised and the attackers are changing passwords to various accounts. Can you please assist in recovering my Virginmedia email?Many thanks,Alasdair
