Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
June 16th suddenly lost access to virgin emails on outlook. I eventually managed to get them through my virgin media web based, but while I have incoming on 2 email addresses ( unified), I can only send on one, and the 3rd email address doesn't get ...
Like many people, the recent VM email problems have shown that although my account was deleted a long time ago (2016), the email address associated with the old account is still operating. Could someone from the the VM team contact me please to have ...
Hi,I left Virginmedia a couple of years ago but my email account remained active and has now been hacked. I've also had the threatening emails others have mentioned and need to get the account deleted. How can I go about this please?
As the title suggests my wife's ntlworld email account stopped working on Outlook last month but we could still use it on the VM website mail. Now that is showing an alert 'Account is disabled' message and can't be accessed.Strangely she can still us...
Good afternoon, Megan,This afternoon my wife has (using Windows Mail & Outlook) looked for her folders & e-mails held within her ntlworld account, The folders themselves are listed but the historical (older) e-mails are not showing in them, could yo...
Please can somebody help in deleting my old ntlworld account and all email addresses attached. I have started to get threatening emails from this disused account. I am no longer a virgin customer but need action ASAP please.
Your Virgin Media Mail account is currently unavailableI've been getting the "Your Virgin Media Mail account is currently unavailable" pagewhen I try to get email for my virgin.net account.I haven't been able to access mail via the web since Wednesda...
My virginmedia email has been hacked and I now can't login to change the password. What can I do? Thanks
Hi, I have an old blueyonder account that is still live. However when i log into my virgin media account it is not showing as being linked to my current VM broadband account. This blueyonder account may have been linked to my old VM account and that ...
My @ntlworld.com email is still missing all of my historic emails between January 2023 and July 2023.
