Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I have just logged in to my account and all my folders and everything in them have disappeared. Where have they gone and will I get them back.They have important information going back years.Please help
Since Monday pm approx 3.30pm all emails from either my Virgin media or NTL email address stick in the outbox. I have called the team and had a call back from second line who is blaming the app and trying to get me to speak to Gadget, i have double c...
After 25 years of being virgin media via Telewest I’m at the end of my tether with the near constant broadband drop out over the past 4 or 5 months that’s screwing up everything from work meetings, my Zwift bike workouts, Netflix, Sonos and all the o...
I have two email accounts one in my name (primary) and the other my partners which has now been locked. I have followed the instructions to try and resolve this which have not worked and spoken to 3 Virgin media members each telling me different opti...
I’ve lost access to my emails today. I’ve got a message saying my account has been locked and I need to reset my password. However I’ve followed the steps and can’t do this. I don’t have any Virgin services. I just have a Virgin.net email address. Ha...
My ntlworld email which I have had for years has also been hacked and i cannot gain access to my account. I am no longer a customer of Virgin . I have tried to get on my account t to change my email address and password but am unable to . Please help...
Lost my ntlworld password when I got a new phone any help.Thanks
Hi. I am looking to delete an old virgin.net account. I have tried via virginmedia account but no joy as the virgin.net accounts are not visible on there. Is anyone from Virginmedia able to help please?thank you
Hi I would like to cancel my virgin.net email account and can't seem to find any way of doing this, can someone help ?
I can’t access my email or reset either the email or password
