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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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Unable to access my VM account

I have been unable to access my VM account and emails since 25th June. I have been on here various times and haven't had any further communication for the past 3 weeks which I think is appalling. I still cannot access my account as it tells me my pas...

Sent email box empty

Despite the recent issue supposedly being resolved, I still don't have any of my sent emails and even new emails sent don't appear in the sent email box. Any ideas?

OldGrump by Joining in
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ntlworld email

Does anyone know what is happening with ntlworld email since I understand Virgin Media took over responsibility? I spent over an hour on the phone with a rep in the Philippines who could not confirm anything other than 1) they don't know what the pro...

Old Blueyonder email hacked

Left Virgin Media for Broadband in Dec 2022, was advised the 2 email accounts would be deleted.1 has been hacked, and need both removing.

Mhfox by Joining in
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Email account hacked

VM I need help. My email has been hacked. I have received a ransom message demanding $400 bitcoin. I can't access email I need to recover my account. I have cancer and I'm on my my own please can you help me? Thank YouRichard Stacy 

dateman by Joining in
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the dreaded "FORBIDDEN"

I again have the FORBIDDEN message preventing me signing into webmail. I see this is a problem regularly blighting other users, too.I posted about this earlier this week but no reply from anyone at VM. This has happened on several occasions in the la...

Inbox email gone

Opened email this morning and all inbox emails have gone. All emails in folders etc are still there just Inbox emails missing

Still cannot access second email address

Like others here I still cannot access my secondary email account, getting the "entered credential or authentication information does not work" warning. I have tried to generate a new app password as suggested here, but when I go into my webmail and ...

Wibbers1 by Joining in
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