Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Hi,My email has been locked 3 times in the past week, each time I have to reset this Mailbox App password so a system generated 4 word string, it works for a few days then locks me out again.Have several email accounts and it is only happening on on...
Hi, please could someone advise.We have an ntlworld.com email with you and yesterday it started having errors when sending.Today it has completely gone, receiving still works and oddly it's using the older password to receive the email and not the up...
Just had 2 emails bounced, with report that IP address 84.116.50.35 has been blacklisted by Spamhaus and / or Invaluement and /or ReturnPath. This IP address resolves to Libery Global (VM's owner) in Amsterdam.Any ideas VM?David
My partner has been locked out of her email account since Friday.We have been all round the houses on the phone to Virgin Media trying to get it unlocked, changed the password on the main account, changed the email address to a non Virgin Media addre...
In a Kafkaesque twist to my daily, so far week long pursuit of regaining access to my blocked, 25 year old, essential to my life, Virgin Net email account, I was told account numbers in Area 34 (which mine is) had been handed over to TalkTalk and I m...
Hi. I have a similar problem to the one discussed in this thread. My mother had an ntlworld.com email address. She passed away six months ago and her Virginmedia account is closed, but her email account is still running - and recently sent her brothe...
Hello, I have My VM account and email and my wife has a secondary email removed linked to this account. She is successfuly using this email account on her IPhone but the PC client will not work…..asking for correct password? I think I am entering t...
My email has been severely messed up since all the recent problems at Virgin Media.I have about half a dozen addresses apart from my main one, and none of them is functioning.I need help repairing them, and gaining access to my lost emails (I say los...
So delete the accountRe add and get this message!Makes no Diff if you select Imap or Pop the same message appearsHaving just entered the email address and Password?even tried swapping Ntlworld for VirginmediaTried on another (Friends iPhone device) a...
At 11am today, my email account suddenly locked me out. I was using it at the time.The Virgin Media help instructions said I had to create another email account on a non virgin platform so I did, on Gmail. I received the verification email on my new ...
