Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Apologies galore if others have asked this many times but I would appreciate some clarification about changing/deleting my 20+ year (…….@ntlworld.com) email address. I have used this email address from the outset ( you had to as the email account and...
In 2019 my email account was made inaccessible to me by Virgin. I think they wanted to do away with the old virgin.net accounts. My wife's was also taken from her. We were annoyed by this and had to go through the business of creating new email addre...
Hii have been having few issues and now I realise that I have an account for my virgin.net emails and another account for my virgin media under my Googlemail address . Was trying to change my email password but not working as keeps saying unable to d...
Hi there, after months of ringing Virgin, using the chat, and emailing I am getting absolutely no where despite being promised its been resolved. The staff do not really understand what I'm asking them to do.I need to have my old ntlworld email close...
Hi,I’m no longer with Virgin, however, I need to access my old @ntlworld.com email account as it’s linked to an important account elsewhere but when trying to login with my details it’s not recognising the address, bare in mind I haven’t logged in fo...
Hi, I am unable to log into my VM mail account. I receive the FSB50 error with no explanation on how to resolve it. The account is accessible using other devices but not on the laptop. Any support or guideance will be most welcome.Thank you
Hi ,I hope this is the appropriate location and format for my question.I left VM ~2 years ago and am no longer a customer. The online account is no longer accesible to me but the primary email address - a 25 year old ntlworld one - and I presume th...
Hi.I have an old ntlworld account that has been dorment for years but has recently been breached. Nothing important is connected to that account (none that I'm aware of) and I just want to delete it and end this headache. I still have access to it if...
My problem has been happening for some time now which I have been 'locked out'of the account. I have completely changed my email to a new 'working' email to remain up and running but I still need access to other emails in the 'locked' account. All pa...
Is it possible to attach copies of existing e-mails to a new e-mail?
