E Mail not working today. 20th November

[charlestsa]

I have been unable to access e mails since 21.00 yesterday.

Virgin says they are aware of the issue and many users are affected.

Is this true?

[ptw99]

I'm getting what is presumably the same thing. Using Outlook under Windows a dialogue box keeps coming up that says the pop3.virginmedia.com server can't be contacted. Neither my username nor password have changed, and clicking OK does nothing.

[David_Bn]

Thanks for your post on our Community Forums @charlestsa, and welcome back!

Sorry to hear of the issues experienced with the E-Mail account.

Can you please confirm if this is still ongoing?

If so, is this issue apparent when using our web mail services?

Thanks,

David_Bn