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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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  • 0 replies
  • 81 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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  • 8 replies
  • 7 kudos

SMTP Server unavailable

Has anyone else noticed that SMTP has become really flaky recently? Most times I try to send emails out I get a failure of some sort - either logon / retry or most recently server unavailable.What is really annoying is that it usually works again in ...

Locked out of email

Hi, my partner's email account has suddenly been locked and she can't get a new password as she can't access her emails to see it. Would be very grateful if anyone can help.

Andyl37 by Joining in
  • 225 Views
  • 1 replies
  • 1 kudos

emails won't send

Yet again I can't send email. Getting 'An error occurred inside the server which prevented it from fulfilling the request.'. No helpful advice as to how to proceed of course.Am getting heartedly sick of this. Caused me a serious problem last time bec...

dickun by Tuning in
  • 370 Views
  • 4 replies
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Old blue yonder email

Hi I found a thread regarding someone that had had an old blue yonder email account hacked. The same has happened to me. Can someone help me to close down this email. I haven't used it for years but it is linked to a Microsoft email account I know us...

NJB29 by Tuning in
  • 402 Views
  • 3 replies
  • 1 kudos

Unable to access email

I am unable to access my email account, it keeps asking for password but entering it does not work.Could someone please check my account to see if the password has been changed recentlyas I have been receiving emails claiming my address and various o...

SCH118 by Joining in
  • 433 Views
  • 5 replies
  • 0 kudos

Server error. cannot send emails

This is the second time i have experienced the same issue. I understand that many other ntlworld users have had the same problem.So when will VM fix this!!!!! 

Garry-A1 by Joining in
  • 196 Views
  • 1 replies
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Resolved! Closed email address

Can I restart a closed Virgin email address as our Virgin media account has the address to send contracts to which differs from the one bills are sent to

ph2 by Tuning in
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  • 3 replies
  • 0 kudos

Email unavailable or locked

My email has not been accessible for over a week now.  The error message is "Your Virgin Media Mail account is currently unavailable"  The following note states that it may be locked or that there is not an active account.  Nothing has changed at my ...