Gypsycat
Tuning in
Joined 2 years ago
User Profile
User Widgets
Contributions
Re: Bailiffs
Hi No, he's never had an account and always lived here. We did have some people that came to the door a few years ago and they suggested opening an account in his name to get discounts but I don't recall him signing anything and we never got a set top box or router delivered for him. He got the first letter a couple of months after that saying he owed money but I checked and no 2nd account was set up. Didn't hear anything more but now he's getting calls from bailiffs. They don't have an address to send letters and don't appear to have an account number and he's not giving them any information. They do appear to be a legitimate debt collection agency though.57Views0likes7CommentsBailiffs
How do I find out if there is a second account at my address? My son is receiving phone calls from a bailiff company, who don't have our address but say that he owes Virgin money. This goes back years when doorsteppers tried to open another account here in my son's name to get discounts but Virgin said not possible. We never received any equipment or even an account number so how has a "debt" been passed on? How do we sort this out?119Views0likes9CommentseMclient - cannot access email address
I am currently using Thunderbird for my email and I really don't like it si I downloaded eMclient which has a far nicer interface. However, whilst I've been able to set up my Gmail account I can't seem to access my Virgin (blueyonder) email address. Do I need to reset all my passwords again? Is there a page with instructions somewhere? [MOD EDIT: Subject title changed for clarity]474Views0likes2CommentsRe: Incorrect email on account
Been trying all day to sort this our. Looks like my work email was set as a recovery email. I've changed it to another one. I still can't get into my Virgin.com email though. My password isn't being accepted and something about IMAP settings. I've tried both in Thunderbird and in MyVirginMedia. Please can someone advise!665Views0likes0CommentsIncorrect email on account
I have recently bought a new laptop and it's been a nightmare trying to set up my email. I then spent ages trying to login to my account online and it appears that somehow my work email (not a Virgin address) has been substituted. It's possible that I entered it in error at some point but now I can't change it back to my personal one. Also, there appears to be some other unknown and unused email addresses linked to my account. Can I get them removed?715Views0likes6Comments