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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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  • 0 replies
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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  • 8 replies
  • 7 kudos

Email change of account number and keeping old additional email address

I changed my virgin account last month due to change in name of primary account holder. How do I keep the email address of the additional account that was on old account ( a virgin email) . It isn’t appearing on the new account and won’t let me invit...

Fosterb1 by Joining in
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  • 2 replies
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My E mail has been hacked ntl

My NTL  e mail has been hacked . The hacker has changed the password. I need to close the account. as there seems to be a lot of problems with NTL Email. I am not very good with inputing the Internet. Help please    

marty61 by Joining in
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  • 8 replies
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unable to access emails

Hi,Since this morning I'm unable to access by Virgin Media account via the registered gmail. I'm prompted to change my email address or password but am not able to do either. All proposed passwords are deemed to be unaccepable. Any assistance will be...

AutoForwarding / Auto Reply set up via Mobile App

Hi Folks,I can not get in to my Blueyonder Account via laptop / web as still getting the Forbidden 403 since last year, despite changing my password.  My app on my Samsung Mobile can get in, but it does not appear to have the ability to set up the au...

jimshaw2 by Tuning in
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  • 3 replies
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Cant access my email on desktop

I haven't been able to access my email on my desktop for days. Keeps telling me my password is wrong.Asks me to change my password but then won't let me do it.However the password can't be wrong in any case, as I can still access email on my mobile p...

steviem by Tuning in
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  • 1 replies
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Can't access ntlworld email

I've had the same email address for 20 years, never had a problem and use it daily.Yesterday it wouldn't let me sign in, saying email or password incorrect.  Tried different things it suggested, different browser etc.  It suggested something to do wi...

GJ1974 by Joining in
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  • 1 replies
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NTLWORLD email address - Hotmail issue

Hi,Keep getting this hotmail issue - can any one help? Addtional issue... i have probably forgotten my NTLWorld email address password as it been years... but i still use it on a number of things such as apple ID etc. I do what it says and enter what...

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Email passwords continually rejected

I am working with a Blueyonder account, and for about two weeks all the app passwords I generate are being rejected - either at account-setup stage, or some hours afterwards (after the account has worked OK for a while).  I have been trying to sort t...