Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Hi,Since this morning I'm unable to access by Virgin Media account via the registered gmail. I'm prompted to change my email address or password but am not able to do either. All proposed passwords are deemed to be unaccepable. Any assistance will be...
Hi Folks,I can not get in to my Blueyonder Account via laptop / web as still getting the Forbidden 403 since last year, despite changing my password. My app on my Samsung Mobile can get in, but it does not appear to have the ability to set up the au...
I haven't been able to access my email on my desktop for days. Keeps telling me my password is wrong.Asks me to change my password but then won't let me do it.However the password can't be wrong in any case, as I can still access email on my mobile p...
I've had the same email address for 20 years, never had a problem and use it daily.Yesterday it wouldn't let me sign in, saying email or password incorrect. Tried different things it suggested, different browser etc. It suggested something to do wi...
Hi,Keep getting this hotmail issue - can any one help? Addtional issue... i have probably forgotten my NTLWorld email address password as it been years... but i still use it on a number of things such as apple ID etc. I do what it says and enter what...
I am working with a Blueyonder account, and for about two weeks all the app passwords I generate are being rejected - either at account-setup stage, or some hours afterwards (after the account has worked OK for a while). I have been trying to sort t...
Hi,I received a message when logging into email that it was unavailable and I need to change the password and generate a new password. I have done this but the verification link originally did not work, and now it is saying the link has expired and I...
HiHas anyone ever found an answer as to why Virgin Webmail puts non offending emails into the spam folder?They will often put emails the wife sends me from another Virgin email address in the spam folder, then yesterday I was on the telephone with Vi...
Hi all interested people, Just got off the phone with the VM Helpdesk.. I called as, when I logged into my VM account I was instructed by the system to change my email from @ntlworld.com to something else... This I did, but I found it strange that VM...
HiI was told my old ntl email address had been deleted back in December. This was after several weeks of requesting after the email account was hacked. However a family member has accidentally emailed this old address and it wasn’t bounced back or re...
