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Re: Want to go back to TIVO

keenrw
Superfast

I was never given the choice to upgrade to the 360 boxes.... we moved house and as far as i knew virgin said take all your old equipment (v6 boxes etc) and they will be installed at the new house .. Well the engineers said we are having new boxes and turns out it was the 360 boxes which we hate and never asked for , i really want to go back to the V6 boxes but they say we cannot .. So sadly it wasnt voluntary on our part and was forced on to us 

22 REPLIES 22

The 360 isn't an upgrade- it has less functionality than the Tivo box. Our tivo died and we were automatically given the 360 and it's not great. The only thing that's better is access to bbc iplayer and other apps. The rest is a downgrade. The voice activated bit is good - however that's the only way of accessing certain options such as subtitles. Not accessible if you lose your voice. I hate the 360 box. 

japitts
Very Insightful Person
Very Insightful Person

@pigsistersjw wrote:

The 360 isn't an upgrade- it has less functionality than the Tivo box. Our tivo died and we were automatically given the 360


TiVo's are not automatically switched to 360, but are replaced with V6 which run the exact same software as TiVo.

A conversion to the TV360 platform requires either a request to do so, or acceptance of an invitation.

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newapollo
Very Insightful Person
Very Insightful Person

@pigsistersjw wrote:

The 360 isn't an upgrade- it has less functionality than the Tivo box. Our tivo died and we were automatically given the 360 and it's not great. The only thing that's better is access to bbc iplayer and other apps. The rest is a downgrade. The voice activated bit is good - however that's the only way of accessing certain options such as subtitles. Not accessible if you lose your voice. I hate the 360 box. 


If you press the context button (the button with 3 little dots just above the channel up button) then you can access different actions including turning on subtitles, also info on the current program airing.

I've added a screenshot below showing what each button does on the 360 remote.

There are various help pages for the 360, such as < here >  and < here >  but if there is anything specific you want to know then just holler and we'll be happy to help.

360 remote360 remote

Dave
I don't work for Virgin Media.
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