ContributionsMost RecentMost LikesSolutionsRe: Annual price change from April 2024 Explain to me please Virgin why do business owners get to have no increases yet your loyal home user customers have to pay an increase? This is highly unfair and it's all about profits , keeping the Rich business owners happy while squeezing your normal home users dry... how many companies have recorded huge profits since rising prices… Goes to show the price rises were not really needed, and it was just for extra money.... you are losing a lot of customers over this and rightfully so, how about a better strategy of lowering prices to beat Sky etc, that way you will attract customers from other companies .... more customers = more money... everyone's happy, at the moment your customers are appalled at how you treat them and this latest idea of no price rises for business is a kick in the teeth for all your loyal customers. Re: Re: Want to go back to TIVO All fixed now ..I'm back with fresh V6 boxes thanks to the support team , and they have fixed my wifi pod issue Re: Re: Want to go back to TIVO They did admit it was a mistake on their part in reference the move during a phone call Re: Re: Want to go back to TIVO Yeah, we were told to keep the old boxes, the engineer needed to add the leads etc as there was nothing to connect our boxes too, we wasn't told they were new 360 boxes just that he had to install new tv boxes which we thought was new V6 ones ... we only found out after the installation was done and we wasn't happy , i was holding off getting 360 ones due to the fact they seem a downgrade as the V6 boxes has more features and separate hard drives in each were as the 360 is shared ... what VM boffin thought that would be a good idea?? Re: Want to go back to TIVO I was never given the choice to upgrade to the 360 boxes.... we moved house and as far as i knew virgin said take all your old equipment (v6 boxes etc) and they will be installed at the new house .. Well the engineers said we are having new boxes and turns out it was the 360 boxes which we hate and never asked for , i really want to go back to the V6 boxes but they say we cannot .. So sadly it wasnt voluntary on our part and was forced on to us Solved