Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
Yesterday my TV GO app suddenly stopped working? When I click the icon it doesn't do anything but Task Manager showed it had launched. Killed the Task and reloaded it still but still didn't run so I uninstalled it, went to the TV GO website and insta...
I recently started using the Virgin TV go website to watch Stargate SG1 in my office.The problem is EVERY TIME i load firefox up it tells me to re-register a device! This has now come to the point it is telling me to wait until November 1st to change...
Uninstall app, few times last few months, app still not fixed. Pls advise Virgin.
I currently have 4 devices registered for Sky Sports. They all used to be clearly labelled, by me, as to which devices they were. I've recently added a new device, to replace one that is no longer in use, only to find that only one device now has the...
TNT sport is very poor on my home computer. Other live channels are good. This has only ocured over the past 2 weeks.
I am in a never ending circle. Trying to log in in to TV GO and TV Control. I am told the email is correct and incorrect.
Has this been resolved?I have the same problem. Just renewed my contract and the TV control app has stopped working with the same error as the OP.
My device limit reached but only got my phone registered has been like this for over a year. Please help?
Hi I am running a Windows 10 PC and trying to access the Sky Sports App - when I do I get the pop up which says "let's head over to Sky Sports" Once there I use the VM UK login (bottom left) when I click on that I get the response "an unknown error ...
I use Virgin Go on my upstairs PC, and every time I log back in to continue watching a series it asks me to register a new device and now i've reached the limit... why does it not recognize it's the same device ? it has the same IP and Mac address.. ...
