SkipperGerry
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Re: poor quality viewing of TNT sport on Virgin TV Go
Thank you for the suggestion, The SamKnows readings were:- Latency 35.3ms, Jitter 6.64ms, Download 11.6Mbps, Upload6.91Mbps. I also done a check with 'Which' broadband checker which gave a Download 12.1Mbps, Upload7.0Mbps Yesterday I also bought a 15mt length of ethernet cable and connected that to my hub (trip wire through the house, wife not happy). The picture quality of Virgin TV Go was NOT improved.1.2KViews0likes1CommentRe: poor quality viewing of TNT sport on Virgin TV Go
I have now downloaded the TV Go app, no difference, still stuttering picture. I have also used browsers Google Chrome and Windows Edge all very poor picture. I am now starting to get some buffering while watching I Player, My5 and Netflix which previously I never had. It is as if Virgin has slowed my internet speed. Nothing has changed with my home setup to have caused this.1.3KViews0likes1CommentRe: poor quality viewing of TNT sport on Virgin TV Go
I am unable to run an ethernet cable to my computer. I downloaded an app from Google play and use the icon on my start up screen. A few weeks ago when I went on to TNT it asked me to register and it came up with the suggestion 'Google Chrome'. Don't know if that helps you. Regards Gerry1.5KViews0likes3CommentsRe: poor quality viewing of TNT sport on Virgin TV Go
Hi Steven_L My computer is connected via WiFi to the router. All programmes are jerky on TV Go however it is particularly noticeable on sport channels possibly due to the speed of movement. I have searched my PC for the app to delete it but cannot find it. Is it somewhere in Google Chrome? I'm not very PC minded!! Streaming BBC I Player, My5 etc is all ok. Cheers Gerry1.6KViews0likes1CommentRe: poor quality viewing of TNT sport on Virgin TV Go
Hi Daniel, I have no problem with my phone, only on my home computer. I have tried to use the windows browser but have been unsuccessful. This may be due to my limited computer knowledge. Other programmes on Virgin TV Go also seen 'clunky'. Your help will be appreciated. Gerry1.7KViews0likes3Comments