TV on the go
For Virgin TV Go, TV Control, and other mobile TV apps
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Forum Posts

TV Go device registration - Google Chrome

You may still be experiencing issues with Google Chrome registering a new device on your TV Go profile each time you use it. This isn't the intended behaviour, for the best experience we recommend not clearing cache/cookies for TV Go after each sessi...

Kev_B by Community Manager (Retired)
  • 176 replies
  • 1 kudos

Tele tablet

I rest my tele tablet and it says signin with gmail account and when i signin it goes back to signin page continuous loop email and password are correct any thoughts ps i cannot get to homepage without signin

pancho1 by Joining in
  • 6 replies
  • 0 kudos

Help- I can't find the sky cinema app!

I have Sky Cinema in my VM package, but I can't find the sky cinema app to watch the films on my phone/tablet. I've checked on the google play store AND done a general google search and found nothing.Has anyone got the app and could tell me where to ...

kenji6 by Joining in
  • 3 replies
  • 0 kudos

Unable to watch TV Go Devices.

I now have the same issue (I think) . Between me and my son we have been trying since last night to get TV GO work on his phone, nothing works. I have my phone on there and 2 of my sons  1 of which is the one I'm talking about. The other 2 are Google...

Unable to stream virgin tv go on PC

As the title says I am unable to stream live TV through any browser or the TV go app on windows. My PC is completely up to date.I have tried changing my password and no success as some other users have had.sometimes it will play for half a second bef...

Now on TV (or not)

I must have tried to watch 15 games this season on my PC trying to watch BT sport and have managed about 2. All I ever get is 'Not Available Sorry - we can't play this at the moment.' Have been with Virgin for over 20 years but I'm sick of this. Trie...

Zorco by Joining in
  • 1 replies
  • 0 kudos

Device Registration

I have BT Sport as part of my VM Package. Each time that I watch BT Sport I am asked to register the device and it wont work until I do. I originally registered BT Sport on my laptop and try to log in using the same laptop, but it wont work. Why do I...

mackie81 by Joining in
  • 5 replies
  • 0 kudos

Unable to login to Virgin TV go app with ntlworld

HiPlease help, my primary email/account is  ntlworld, yes I’m that old!I’m not able to log into the Virgin TV go app anymore; the email and password are valid because I can log into email and My VirginMedia.Any ideas why all of a sudden I can’t log i...

tv go device reset

can someone do this for me please? fed up of having to replace a device everytime i use the same browser

fruman23 by Joining in
  • 1 replies
  • 0 kudos

Sky Sports App

I have a problem running Sky Sports App in that when it loads it comes up with an Error Code and says retry again later.This is not a problem with Cache/Cookies/Version as I get the same error on my MacBook (which has worked for years with no problem...