Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
I only have 3 devices registered but the app won't allow me to watch on any more Can someone help please? Thanks [MOD EDIT: Subject title changed for clarity]
Hi there have used virgin go app to watch sky sports live for some time. Recent phone swap and whilst the ‘go’ app works fine when redirected to sky sports it says device limit reached contact virgin. I only have my phone and iPad registered. iPad st...
Unable to access anything on the tv go app. Can’t watch any of my programmes I’ve recorded. Just states not connected to home network, make sure box is turned on. ipad is up to date, box is turned on, and I am on the same network
watching sky sports on the desktop app - absolutely fine for the last 3 days and now all of a sudden it stops and saysError code: VGC-4253024462:4253024462I've deleted cookies, in the UK, not VPN, etc etcPlease help before I lose it !!
I have lost my access to Virgin Tv Go ever since I had a new modem installed. Despite contacting Virgin technical department direct they have not been able to sort the matter out. I can’t even register my device and when I try to logon to live tv it ...
TV GO APP will not show live tv on any of my devices. just "oops, something went wrong, please try later" Also TV GO will not play ANY OTHER items but simply changes the "play" button to an "Upgrade" button. this has been an issue for many weeks. I a...
I have raised 4 complaints about my registered devices not being recognised on the VIRGIN GO app and being unable to watch SKY Sports, and I keep getting the same response with no one actually prepared to do anything for us. Can someone actually help...
I have Sky sports on my tv package when I try to watch live it tells me to leave virgin go and go to sky sports. I then try to login using the virgin login details on sky sports app. I enter all my details. It then takes me to a page to enter a 4 di...
I'm also having issues. Whenever I go to watch one of my saved recordings in the app it comes back with Not Available - sorry we can't play this at the moment. It was all fine a few weeks ago but now won't play any recordings. I've tried everythin...
It’s all over the tv go app TRUE DETECTIVE NIGHT COUNTRY and was do looking forward to watching episode 2 this morning but ITS MISSING. Come on VM fix this niw
