Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
You may still be experiencing issues with Google Chrome registering a new device on your TV Go profile each time you use it. This isn't the intended behaviour, for the best experience we recommend not clearing cache/cookies for TV Go after each sessi...
I have some info which may be usuful.I've had problems watching live TV with having to re-register my browser each time. A problem I've read on here repetedly.I have just tried to view VirginTVGo via Microsoft Edge. As expected I needed to register t...
Updated IOS 17 for iPhone and now when I watch recordings on the go app when I pause a recording it mutes the sound and the show continues running. Any ideas?
I've gone to watch the TV Go App on my laptop which was a registered device, but the app doesn't recognise it. When it prompts me to replace device, I do that and then I still get the same message about replacing an existing device. Having tried that...
Hi, my Virgin TV Go app suddenly stopped working on my primary laptop. Says I have exceeded device level. I can see the device in the DEVICE MANAGEMENT tab. Please help.thanks, Mark
I have checked, I have Device spaces. I have a Sky Sports ID. When I get transferred from Virgin Go to the Sky Sports app, I cannot watch the football as it remains locked. Is there a work around?
The device change keeps bugging and hasn't allowed me to watch on pc this month, i did wait until the next month and it seems to have bugged and taken all of my device changes up unfortunately and weirdly did allow me to watch one channel. Can we ge...
I had this problem over a year ago and after having it completely reset it worked. Now it's back again, I can't delete a device. And replacing is not working either. So I can't watch TVGO ? Any help appreciated.
I have been trying to download movies to watch offline on the Go app but just get a message saying download’s temporarily unavailable. I have been trying for several days on both my iPad and iPhone. I can steam fine and broadband is working fine so...
Hi all,Looking for some advice.Virgin TV Go is only available via the app or on laptop. Does anyone know if you can successfully get it on another device?I have a firestick, samsung tv and xbox series x.I have sideloaded onto my firestick and used a ...
