Forum Discussion

EG1's avatar
EG1
Superfast
23 days ago

Tv on the Go app setting

The TV on the Go app is really irritating in that as soon as I open it on my iphone, any other app like Spotify or BBC Sounds stops it’s play via my Bluetooth speaker. So if I am listening to some music and want to check whats on TV later, the music stops within seconds of opening the app. I assume it takes over the bluetooth connection immediately rather than when actually needed to play video/sound/tv. 

Is there a setting somewhere that can stop this happening? 

 

6 Replies

  • Hi EG1,

    Thanks for posting, and sorry to hear you're having some issues with TVGO. 

    The app is most likely set to automatically connect to available Bluetooth connections. You may be able to change this on your phone's audio output settings.

    Let us know.

    Alex_Rm

  • Thanks, there is a way via iPhone settings to select apps and stop them connecting with Bluetooth automatically, but the VMGo app isn't listed as one that does. 

    • Carley_S's avatar
      Carley_S
      Icon for Forum Team rankForum Team

      It may be that the device/applications cannot operate certain apps and play at the same time, so it would cut out one for the other once selected. 

      • EG1's avatar
        EG1
        Superfast

        Quite possibly. Although I haven't got any other apps that on immediate open I g straightaway cease anything else playing sound and hog the connection. Which suggests the app has the control and holds the answer to the issue. 

        It looks like there is no easy fix or setting this end, other than try not to use the app when listening to music. 

  • Also and as an aside. Virgin Community sent mean email to ask if thereploes here had helped. Then promptly stuck that in the junk email folder as if it was SPAM. Seems a bit of an own goal. 

    • Martin_N's avatar
      Martin_N
      Icon for Forum Team rankForum Team

      We cannot comment on other apps. We can only advised on our own. 

      With regarding to what was sent by Virgin Community. Can you please clarify what you mean by "sent mean email to ask if thereploes"?

      ^Martin