Netflix app menu inaccessible
The Netflix app seems to have changed overnight.
The menu (search, home and profile icon) used to be on the left side, now, they've moved to the top.
The problem is, the arrow keys won't move the "cursor" to the top. This means I can only scroll down through the programme filters (my list, continue watching, we think you'll love these, coming soon). I can't access the home button or search button etc, and can't change the profile.
I've reset the box, and router to no avail. I can't sign out of Netflix because I can't access the menu button.
Is there a secret button to get to the top of the screen?
As it is, Netflix is unusable unless I want to watch my other half's program choice, or I want to reset the VM box because if I come out of the app to watch live TV, then when I restart the app, it goes back to the same profile.
I can't see any way the menu buttons can move without an app update. I'm assuming whoever updated the app checked that it would work... but I know that's a dangerous assumption!
Really unhappy about it.
Fixed it. Contacted Netflix help. Their chat operator said they haven't changed the home screen so I was getting an test page ie experimental. She instructed me to switch off the test feature option, sign out and sign in. BINGO. Fixed. Of course there may be some other changes if I was seeing other test features but we'll cross that bridge if we come to it! In the meantime, we can change profiles and search to our hearts content! So, we're just going to search and change programmes just for the fun of it.
If there isn't already a sticky about Netflix experimental features, it might be useful to make one.