Can't get into TV GO app
Hi,
So this morning, I have tried to sign into the Virgin TV Go app, which is normally very simply and VERY stress free. Well not today, it's like trying to get into Fort Knox. I've been asked to add a back up email address and I used my google email address......which come 6th August I'm not going to have access to. So then I request a passcode is texted to my phone.......Nothing, so I select Send code again and just as I was doing that, I presume the first code that was supposed to come through, came through, so I enter that into the boxes and it doesn't accept it. I've since requested a code to be resent to my mobile several times and still have had nothing at all. Firstly, not everyone has a secondary email address, which as I stated at the beginning, come 6th August I won't and I don't intend on creating another email address as I have only ever used my ntlworld email address for the last 24 years and don't intend on using any other one and secondly, why is it no so difficult to get into Virgin TV Go, to simply watch some TV. Was such a smooth process on Friday when I was using it
